Welcome to the New Bank Systems & Technology Community
4 Trends in Banking IT Employment
Interpreting Cyber Risk Trends
Become the Other CEO (the Customer Experience Officer): A 30-Day Challenge
How the Recent Growth of Auto Lending Is Changing Retail Banking
News & Commentary
Cause & Effect: If Banks Build It, Will Customers Come?
Jason Weinick, Manager of Analytics, Digital Insights
Banks that provide or build out advanced functions will encourage customers to adopt an increasing number of new tools, leading to higher profits in the long term.
By Jason Weinick Manager of Analytics, Digital Insights,
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5 Myths About Bank IT Security
Bob Olson, Vice President, Global Financial Services, Unisys
Banks have to change the way they think about security in the face of more varied and sophisticated threats. Here's five places to start.
By Bob Olson, Unisys ,
Comment3 comments  |  Read  |  Post a Comment
Fraud Detection & the Customer Experience Continuum
Dr. John Bates, CTO, Intelligent Business Operations & Big Data, Software AG
The key to fraud prevention lies not in the ability to detect, but in its ability to analyze.
By Dr. John Bates CTO, Intelligent Business Operations & Big Data, Software AG,
Comment2 comments  |  Read  |  Post a Comment
Are Mobile Payment Apps a Boon for Both Customers & Fraudsters?
Wesley Wilhelm, Lead Fraud Subject Matter Expert, Risk & Fraud Management, NICE Actimize
How fraudsters can take advantage of mobile transactions, and how banks can mitigate that risk.
By Wesley Wilhelm, NICE Actimize ,
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Wells Fargo CDO Charles Thomas Talks Data & Diplomacy
Bryan Yurcan, Associate Editor, Bank Systems and Technology
Thomas took over as chief data officer for Wells Fargo in March, after serving in the same capacity at USAA.
By Bryan Yurcan Associate Editor, Bank Systems and Technology,
Comment10 comments  |  Read  |  Post a Comment
Redefining the US Payment System
Bruce Lowthers, Executive Vice President, FIS
How EMV, smartphones, and tokenization are changing the customer experience.
By Bruce Lowthers Executive Vice President, FIS,
Comment5 comments  |  Read  |  Post a Comment
How Banks Can Overcome the Challenge of Data Overload
W. Michael Scott, President & CEO, Financial Management Solutions, Inc.
Banks must master the use of unstructured data if they want to seize competitive advantage, enjoy productivity gains, and improve customer service.
By W. Michael Scott President & CEO, Financial Management Solutions, Inc.,
Comment2 comments  |  Read  |  Post a Comment
Setting the Stage for Growth of Holistic Payment Programs
Bob Sneed, Senior Vice President of Corporate Payments, Comdata
Banks can help corporate customers create holistic e-payment programs that gain management support and buy-in from accounts payable, procurement, and finance.
By Bob Sneed Senior Vice President of Corporate Payments, Comdata,
Comment0 comments  |  Read  |  Post a Comment
Isis Flees Brand Tainted by Terror
Thomas Claburn, Editor-at-Large
There's no such thing as bad publicity, unless the publicity is really bad. Just ask the mobile payments service formerly known as Isis.
By Thomas Claburn Editor-at-Large,
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State Governments & the Future of Cyber Security Regulation
Jonathan Camhi, Associate Editor, Bank Systems and Technology
With Washington deadlocked by partisanship, it's falling to states to inspect banks' cyber security practices, and that could mean trouble for some small institutions.
By Jonathan Camhi ,
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Detours on the Road to Digital Banking
Kathy Burger, Editorial Director
Digital capabilities are being embraced as the key to future growth. But skills and accountabiliy gaps impede many firms, McKinsey research reveals.
By Kathy Burger Editorial Director,
Comment10 comments  |  Read  |  Post a Comment
The Challenges & Opportunities in Electronic Payments Fraud
Mike Urban, Director, Financial Crime Risk Management Solutions, Fiserv
How banks can take a proactive approach to fraud prevention with systems integration and layered fraud monitoring.
By Mike Urban Director, Financial Crime Risk Management Solutions, Fiserv,
Comment2 comments  |  Read  |  Post a Comment
Making the Case for Small-Business Mobile: Easier Than You Think
Christine Barry, Research Director, Aite Group
Small-business mobile users typically pay for multiple bank products -- representing a revenue stream financial institutions can't afford to lose.
By Christine Barry Research Director, Aite Group,
Comment3 comments  |  Read  |  Post a Comment
Eastern Bank Pursues Culture of Innovation
Bryan Yurcan, Associate Editor, Bank Systems and Technology
The Boston-based community bank has launched an innovation lab to create and sell new products.
By Bryan Yurcan Associate Editor, Bank Systems and Technology,
Comment4 comments  |  Read  |  Post a Comment
Welcome to the New Bank Systems & Technology Community
Bank Systems & Technology, Video
For the first time, the bank technology community has an online destination where it can share ideas and content.
By Bank Systems & Technology ,
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Become the Other CEO (the Customer Experience Officer): A 30-Day Challenge
Ghan Desai, CEO & Founder, Boltz
A step-by-step guide to self-assess your bank's real customer experience in the digital era.
By Ghan Desai, BOLTZ ,
Comment9 comments  |  Read  |  Post a Comment
5 Keys to Success for a Mobile-First Strategy
Jamie Armistead, SVP Digital Channels, Bank of the West
Developing a mobile-first strategy requires prioritizing several key success factors.
By Jamie Armistead SVP Digital Channels, Bank of the West,
Comment4 comments  |  Read  |  Post a Comment
Why Bankers Should Think Like Technologists
Jim Eckenrode, Executive Director, Deloitte Center for Financial Services
Banking at its core is a business that manages and prices risk. But it's also increasingly a technology business, as new competitive and cyber security threats show.
By Jim Eckenrode Executive Director, Deloitte Center for Financial Services,
Comment1 Comment  |  Read  |  Post a Comment
Consumers CU Expands National Footprint With Online Account Opening
Anne Rawland Gabriel, Technology writer and marketing communications consultant
Using Andera’s digital account origination solution, CCU projects a 30% increase in accounts opened online in 2014.
By Anne Rawland Gabriel Technology writer and marketing communications consultant,
Comment2 comments  |  Read  |  Post a Comment
Interpreting Cyber Risk Trends
Deena Coffman, CEO, IDT911 Consulting
Verizon says 75% of financial sector breaches in the past decade involved web application attacks, DDoS, and card skimming.
By Deena Coffman CEO, IDT911 Consulting,
Comment3 comments  |  Read  |  Post a Comment
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Wells Fargo CDO Charles Thomas Talks Data & Diplomacy
Bryan Yurcan, Associate Editor, Bank Systems and Technology,  7/10/2014
Detours on the Road to Digital Banking
Kathy Burger, Editorial Director,  7/9/2014
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