6. University Federal Credit Union
There is much talk about the branch of the future, but at University Federal Credit Union there's more going on that just talk. The institution was honored by Celent for its branch transformation project, which include "personal financial representatives" who sit at desks in the place of tellers and teller windows and perform a variety of tasks.
Bryan Yurcan is associate editor for Bank Systems and Technology. He has worked in various editorial capacities for newspapers and magazines for the past 8 years. After beginning his career as a municipal and courts reporter for daily newspapers in upstate New York, Bryan has ... View Full Bio