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Fiserv Will Provide Fannie Mae with Real-time Data Transmission from Its Loan Servicing Platform

Fiserv will provide Fannie Mae with real-time data transmission from its Loan Servicing Platform in order to help the agency explore new workout solutions for borrowers.

Fannie Mae has engaged Brookfield, Wis.-based Fiserv to provide ongoing secure data updates directly to Fannie Mae for the mortgage loans being serviced on their behalf, in a technology partnership intended to help the agency gain more real-time information about its mortgage portfolio. Fiserv reportedly was the first servicing technology provider to respond to Fannie Mae's request for the additional data, which allows the agency to review borrower credit capacity in order to make more informed decisions about loan workouts.

The real-time data transmissions will help Fannie Mae improve analytics and explore new workout solutions with a specific emphasis on early-stage borrower delinquency, according to Fiserv. The data fields requested by Fannie Mae will include information regarding borrower contact activities and payment behavior. Fiserv's Loan Servicing Platform supports all retail loan types, including mortgage, home equity, consumer and indirect financing so that a complete snapshot of borrower data is retrievable, regardless of loan type, the vendor says.

"Fiserv has been a long-standing partner with Fannie Mae, and that experience allows us to support them even more effectively during this period of challenging market conditions," said Fiserv's Norwood Sloan, assistant vice president, Loan Servicing Solutions, in a statement. "Since so many of our clients service Fannie Mae loans, we responded immediately when Fannie Mae approached us to work out the details Since these data transmissions will be part of the effort to help Fannie Mae keep borrowers in their homes, we absolutely wanted to apply our data and analytics capabilities in a meaningful way." Fiserv has gained authorization for the data transmissions from most of its clients that service loans for Fannie Mae and has already begun sending the authorized data directly to the agency.

"Fannie Mae is taking steps to gain more real-time information about our mortgage portfolio," according to a statement by Jerry McCoy, vice president of business development, National Servicing Organization, Fannie Mae. "As such, we've engaged Fiserv to work with our servicers that utilize Fiserv's mortgage servicing platform to provide ongoing data updates directly to Fannie Mae for the mortgage loans being serviced on our behalf. This represents an expedient and non-intrusive way to get the data in a timely fashion."

Katherine Burger is Editorial Director of Bank Systems & Technology and Insurance & Technology, members of UBM TechWeb's InformationWeek Financial Services. She assumed leadership of Bank Systems & Technology in 2003 and of Insurance & Technology in 1991. In addition to ... View Full Bio

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