Consulting firms Wipro Technologies, Hartman Communicatie, and Smigiel Consulting Group, along with independent analyst company CMS Watch have introduced the Enterprise Content Management (ECM) Maturity Model (ECM3), a method enterprises can use in their efforts to better align business and technology initiatives. According to the companies, ECM3 helps enterprises assess their existing readiness and guide their ECM roadmap going forward.
As enterprises are required to manage growing volumes of content related to issues such as mitigating legal and compliance risk; following storage, archiving and disposition policies; and reducing paper usage, the amount and complexity of the planning involved also increases. According to the four companies, ECM3 can help CIOs overcome this complexity by providing a structured framework for setting priorities to address these challenges.
The model offers graded levels of capabilities ranging from rudimentary information collection and basic control, through increasingly sophisticated levels of management and integration, finally resulting in a mature state of continuous experimentation and improvement. The Enterprise Content Management Maturity Model can be downloaded at www.ecm3.org under a creative commons license.