Those of us in the technology business traditionally focus on measurable results -- sometimes to a fault -- because that's what we were taught in school: the power of reasoning, the scientific method, and rational thought.
Many IT managers and data scientists like to think they are guided by logic rather than emotion, kind of like Dr. Spock in Star Trek. If we can't quantify an outcome with hard numbers, we tend to distrust the process.
As a result, IT leaders generally downplay behavioral and political concerns such as organizational health, which can be tough to measure. Yet what gets in the way of most large enterprise technology implementations is not the technology or even the budget. It's usually a social problem between people who feel threatened by organizational politics, or simply by the status quo of "the way things have always been done around here."
Sandy Salty spearheads transformation services for Trace3 in Irvine, Calif. She is working on an initiative to completely up-level the skills and culture of Trace3's entire engineering organization in order to keep up with the accelerated pace of innovation in IT. View Full Bio