By Glen Fossella, CTS North America | May 20, 2013
While many banks are rethinking their long-term strategy for expensive branch networks, there are steps banks can take now to reduce costs and inefficiencies in the branch while providing a better customer experience.
Bank IT spending is expected to grow modestly this year so banks will have to be thoughtful about investing in technologies that provide a better customer experience and reduce costs and inefficiencies.
Check scanners from CTS North America have been enabled with technology that detects fake I.D.'s that have helped one community bank secure branch transactions and can authenticate remote check deposits.