Did you know that, on average, a customer shopping at New York's Tiffany & Co. or B&H Photo Video is going to spend more than they would at, say, Barnes & Noble or Kmart? Thanks to Mint Data, now you do.
Any more it seems a bank's homepage is a customer's first and primary point of interaction with his or her financial institution. So when it came to redesigning its homepage, Charlotte, N.C.-based Bank of America listened to what its clients had to say about it.
Two of the most effective banking websites belong to Atlanta-based SunTrust Banks and Winston-Salem, N.C.-based BB&T, according to a comprehensive research study conducted by Keynote Competitive Research Studies, a subsidiary of mobile and Internet solutions provider Keynote Systems.
Financial services technology provider Fiserv, Inc. today announced its latest branch solution, which brings branch tellers several tools to facilitate cross-selling and the ability to perform more functions to serve customers.
San Jose, Calif.-based Internet payments company PayPal is touting its person-to-person payments capabilities as a check-killing service that could help financial institutions break into the personal mobile payments space.
Jill Enabnit, vice president, market analytics and performance solutions at US Bank, Minneapolis ($290 billion in assets), sat down with us at this week's BAI Retail Delivery show to tell us how the regional bank has been using customer analytics.