By Rob McConnell, SQS Software Quality Systems | April 18, 2013
As banks struggle to deal with the emergence and convergence of cloud, social, mobile and big data, some banks are improving software and application development and management by centralizing their testing of new software solutions.
Customers have different expectations of their bank, and are willing to pay for different services. Big data opens the door for banks to group their customers according to their banking preferences, which can make customers more satisfied and more profitable.
Although legacy systems replacement is a major undertaking for any bank, the global banking industry could regain a significant proportion of the profitability lost during the financial crisis by adopting modern core systems.