4. Small Banks Must Invest, Too
Look into the value of CRM. It doesn't have to be $3 million solution, there are solutions out there in your core that make a whole lot of sense economically. And the value you'll get is huge.
— Dwight Utz, CEO of East Carolina Bancorp, talking about the need for small banks to also invest in analytics and customer relationship management products.
Bryan Yurcan is associate editor for Bank Systems and Technology. He has worked in various editorial capacities for newspapers and magazines for the past 8 years. After beginning his career as a municipal and courts reporter for daily newspapers in upstate New York, Bryan has ... View Full Bio