Top Quotes From BAI Payments Connect

Six quotes on fraud, mobile and all things payments from this past weeks' BAI Payments Connect conference.
March 15, 2013


On social media monitoring:

"There are a lot of signs a customer may give you that they are thinking about leaving your bank. They may stop direct deposit, for example. About 45% of customers share about bad experiences with a brand through social media. Facebook and Twitter can be early warning signs."

Naren Patil, SVP of Product Marketing, NGDATA

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