3. Why Leave Plastic?
You will quickly lose consumers if they don't have that great customer experience every time. It's neat and wow, but really to be successful you have to solve a new problem [with mobile products and services] … Because credit cards work really well.
Brian Pearce, head of Wells Fargo's Retail Mobile Channel. Pearce predicted that the next wave of mobile services will be about things you can only do with mobile devices, like point-of-sale transactions.
Bryan Yurcan is associate editor for Bank Systems and Technology. He has worked in various editorial capacities for newspapers and magazines for the past 8 years. After beginning his career as a municipal and courts reporter for daily newspapers in upstate New York, Bryan has ... View Full Bio