Mobile Banking is Here to Stay
3. Why Leave Plastic?
You will quickly lose consumers if they don't have that great customer experience every time. It's neat and wow, but really to be successful you have to solve a new problem [with mobile products and services] … Because credit cards work really well.
Brian Pearce, head of Wells Fargo's Retail Mobile Channel. Pearce predicted that the next wave of mobile services will be about things you can only do with mobile devices, like point-of-sale transactions.