Financial technology industry veteran Jerry Silva is joining is joining Framingham, Mass.-based analyst firm IDC Financial Insights as Research Director. Silva will be responsible for the firm's global retail banking practice. His research will cover a range of topics, including the back office, customer channels, and governance in the technology shops at financial institutions.
[Silva has had a focus on the evolution of multi-channel banking; read Online Banking Growth Outpacing That of Call Centers, Branches, ATMs]
With more than 25 years of experience, Silva has held a variety of operational, technological, and business roles at institutions and technology providers. Before joining IDC Financial Insights, he founded and was Principal of PG Silva Consulting, specializing in the development, marketing, sales, acquisition and deployment of technology in global financial services. Before that he was head of product strategy for S1. Prior to S1, Silva was Research Director at TowerGroup, managing the retail banking, delivery channel, and payments practices.
"We are confident that the addition of Jerry to our team will greatly help us maintain a strong pulse on global financial market activity, and the IT trends that most impact the business," said Scott Lundstrom, Group Vice President, IDC Financial Insights, in a press release.