Our favorite banking technology-related blog posts from around the Web (January 31-February 6, 2010):How Big Is Mobile Banking's App-etite?
Celent's Red Gillen, who I just interviewed for a story on mobile payments, describes the confusing work of mobile banking application development. "Prioritizing, developing, maintaining and owning apps for a myriad of operating systems and mobile devices has got to be daunting and expensive," he writes. ---
"Because there are a finite number of ways to actually get the money out of a bank, card issuer, merchant, telco or even healthcare provider, a focus on channels is the way to bolster safety," Javelin Strategy & Research's James Van Dyke writes in this post about cybercrime. ---
Forrester's customer experience guru Bruce Temkin discusses the concept of "cognitive fluency," a measure of how easy it is to think about something. "While the overall observation about cognitive fluency may not seem like rocket science, the research findings about how it alters people's perceptions and behaviors are very useful," he writes.