BS&T 2012 Executive Summit: The Conference in Quotes

The recently completed Bank Systems & Technology 2012 Executive Summit offered up many good nuggets of wisdom.
By Bryan Yurcan
October 05, 2012

4. Prepare for a Journey

Customer experience is not a project. You're not going to waterfall it. It's a journey.

-- Donald Morrison, SVP, Head - Banking & Capital Markets, MphasiS



< Previous1 2 3 4 5 6 7 ... 11 Next > 
< Previous1 2 3 4 5 6 7 ... 11 Next > 

Bank Systems & Technology encourages readers to engage in spirited, healthy debate, including taking us to task. However, Bank Systems & Technology moderates all comments posted to our site, and reserves the right to modify or remove any content that it determines to be derogatory, offensive, inflammatory, vulgar, irrelevant/off-topic, racist or obvious marketing/SPAM. Bank Systems & Technology further reserves the right to disable the profile of any commenter participating in said activities.

 
Disqus Tips To upload an avatar photo, first complete your Disqus profile. | Please read our commenting policy.