Channels

10:54 AM
Connect Directly
Facebook
Twitter
Google+
RSS
E-Mail
50%
50%

Bank Branches Being Phased Out: Report

According to a new report from ratings agency Fitch, both fewer numbers of branches and different types of branches will inhabit the banking landscape going forward.

Bank branches will eventually disappear entirely as more customers interact with their financial institutions through online and mobile channels, predicts ratings agency Fitch.

According to a new report titled, "U.S. Banks: Rationalizing the Branch Network," Fitch expects both fewer numbers of branches and different types of branches to inhabit the banking landscape going forward. The elevated cost structure of most banks is prompting them to re-think and rationalize expenses, particularly branch networks, which is one of the most significant expenses in the industry, Fitch says.

Fitch says as demographics change and more consumers interact with their banks using digital channels and ATMs, banks will increasingly focus on connecting with their customers in those channels.

The ratings agency is also forecasting increased technology spending by banks over the near to intermediate term to improve efficiency and streamline operations.

"While over the near term these additional technology expenses may offset cost savings from culling bank branches, longer term it should improve earnings and, therefore, returns to shareholders," a portion of the report states. "Banks unable to adapt their branch models quickly enough may suffer declining market share and customer attrition."

Overall, branch transaction volumes are slipping about 5 to 10 percent per year, according to various reports.

[See Also: Bank Branches Are Dead]

Bryan Yurcan is associate editor for Bank Systems and Technology. He has worked in various editorial capacities for newspapers and magazines for the past 8 years. After beginning his career as a municipal and courts reporter for daily newspapers in upstate New York, Bryan has ... View Full Bio

Comment  | 
Print  | 
More Insights
Register for Bank Systems & Technology Newsletters
White Papers
Current Issue
Bank Systems & Technology Dec. 2, 2014
BS&T's 2014 Elite 8 executives are leading their banks to success, whether it involves leveraging the cloud, modernizing core systems, or transforming into digital enterprises.
Slideshows
Video
Bank Systems & Technology Radio
Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.