Another Take on the Branch of the Future

Wells Fargo this month announced the opening of the first of what it says will be a new bank branch format.
April 19, 2013


2. Sales and Service Focus

The new Wells Fargo store model features wireless tablets and phones that team members are able to use to serve customers. According to Wells Fargo, the new store was designed to create areas within the store where sales associates can conduct business with customers and have financial conversations. Free wireless hotspots will also be available for customers to use.

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