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Channels
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In a new survey by ACI Worldwide nearly half of the respondents said that consumers will swap their plastic cards for mobile payments because of the migration to EMV.Be the first to comment
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The rise of big data and deployment of mobile devices to support sales teams has given rise to a number of challenges that can be addressed with enterprise mobile apps.
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A robust defensive strategy starts with a culture of data security.
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How banks decide to use their customer data to make relevant coupon offers to consumers will determine their place in the mobile payments ecosystem.
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U.S. Bank wrapped up a donations drive today for victims of the Oklahoma tornadoes that allowed customers to donate to the American Red Cross directly from U.S. Bank ATMs.
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The forum is designed to provide its customers with a personalized online experience.
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The showcase for financial technology startups and innovators, sponsored by SWIFT, could portend the future of banking.
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A step-by-step guide to streamlining the online account opening process.
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The virtual currency popular with libertarians is now being accepted by a chain of U.K. pubs.
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A report from Carlisle & Gallagher evaluated twenty prominent wallet products on payment capabilities and customer experience.
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The U.K.'s largest bank has identified 200 initiatives that need to be completed in order to simplify the entire banking organization.
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Unisys released its annual Security Index, which measures how concerned Americans are about different aspects of security.
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Banks integrating interactive voice response, call-back manager and computer telephony integration technologies into their call centers can reap big benefits in customer experience.
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The ATM manufacturer appointed Andy Mattes, most recently HP's head of enterprise services for the Americas.
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Dell’s new PowerEdge VRTX solution combines all the server, storage and networking needs of the branch into one chassis, eliminating hardware complexity and cutting costs.
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A new report from Gartner also predicts the number of mobile payment users worldwide will reach 245 million this year.
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All disaster recovery efforts, whether they are for natural disasters or security threats, must ultimately be tested for efficiency and reliability.
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BBVA Compass follows U.S. Bank as the second major bank to roll out mobile photo bill pay for its mobile customers.
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Social-based collaboration tools offer banks that implement them properly the promise of efficiency and a more engaged workforce.
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Using big data with an omnichannel strategy and new methods of customer engagement like gamififaction can help banks improve their customer loyalty programs.
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A new study by Market Rates Insight found that customers are interested in - and willing to pay fees for - new financial services like identity theft protection and same day bill pay.
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Internet analyst Mary Meeker has seen the future -- and it is wearable, flyable and drivable.
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Mike Ashworth, head of global technology infrastructure, named interim CIO.
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Customer experience data outfit ForeSee measured consumer attitude toward the financial services industry's online and mobile offerings.
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A survey of more than 3,000 financial institutions examined banks' digital marketing capabilities.
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