Three banks boosted their qualified sales referrals by 50 percent using the Strategix Universal Marketing Database (UMD), a suite of software products that enables companies to implement incentive compensation programs.
For Los Angeles Firemen's Credit Union, integration with its host processing system is the key factor behind its selection of the Touche customer relationship management system from Harland Financial Solutions.
By Tim Carpenter and Moriah Campbell-Holt | April 19, 2002
Gomez's most recent Banking Scorecard, which measures the quality of e-commerce offerings, reveals that many institutions are investing in functionality and customer service initiatives that demonstrate a better understanding of online customers' needs and behavior patterns.
When Roma Federal Savings Bank went looking for a core processing provider, the short list of requirements included a high-tech ASP environment, support for real-time transactions, and state-of-the-art reporting for building customer relationships.