By CeCelia Morken; Gary E. Somerville | September 29, 2005
Last month in his column, Executive Editor Ivan Schneider discussed his credit union's conversion from Galaxy Plus Credit Union Systems' Internet banking service to Digital Insight's consumer online banking platform ("Welcome Home, Chickens").
Technology assets can be the drivers behind a merger or acquisition, and integrating systems post-merger often presents the biggest challenge to realizing the value of a deal. To navigate M&As successfully, banks must establish a plan and communicate it across the enterprise.
Enterprise Content Management ECM can be a critical component of straight-through processing. In addition to helping banks cut costs through automation, enterprisewide content management has the power to reduce risk, improve customer service and facilitate compliance.