By Michael Stevenson, Royal Banks of Missouri; Robb Gaynor, Malauzai Software Inc.; and Steve DuPerrieu, Computer Services Inc. | January 10, 2012
Despite mobile banking's growth, many financial institutions still view it as a cost rather than a revenue opportunity. In this roundtable we discuss how banks can speed up adoption rates and increase profit margins, and where deployment of apps fits into the strategy.
In its new report, Gartner gives advice to banks on how to stay relevant despite its prediction that external social web and cloud-based products will make up a quarter of consumer-driven banking services by 2015.
A day after a recess appointment officially made him head of the Consumer Financial Protection Bureau, Richard Cordray defended the agency's role, reported on accomplishments so far, and identified upcoming agenda items -- including more scrutiny of non-banks.
To fuel technology innovation and improve the bank customer experience, members of Bank Systems & Technology's Reader Advisory Board say they'll continue to focus on driving down operational costs in the year ahead.
By Amol Shingrupe, HCL Technologies | January 03, 2012
To build loyalty among customers and gain a competitive advantage, banks must demonstrate radical thinking and vision and provide a seamless experience across all channels, including the branch, according to HCL Technologies' Amol Shingrupe.
BS&T research reveals that while 2012 bank IT budgets are likely to grow over 2011 levels, an array of competing investment priorities will challenge CIOs to make the most out of still-limited resources.
Facing an ever-intensifying regulatory environment, banks are expected to spend more on risk management than ever before. But there is a silver lining: Many of the new standards with which banks must comply can help make their operations more efficient.