Banks have decreased customer interaction in the branch over recent years but now need to turn to big data to learn more about their customers who are demanding more personalized products and services.
Prepaid products and mobile banking apps both aim to give customers ease-of-use with practical functionality, and combining the two can offer a number of ways for banks to deepen their customer relationships.
The underbanked population is growing quickly and is adopting mobile-based financial services at an impressive clip, offering a big opportunity to financial institutions that provide a differentiated mobile experience.
By Adrian Ungureanu and Tony Tummillo, Capco | July 02, 2013
In part two of our series on electronic signatures, we discuss the challenges in navigating the electronic signature vendor space and the intricacies that exist beyond the simple capture of an electronic signature.