Thanks to deployment of technologies such as data warehouses and analytical tools, banks pursuing business intelligence strategies are reaping benefits in terms of greater profitability, improved service and stricter regulatory compliance.
The topologies that make SANs cost effective and manageable also make them more vulnerable to security breakdowns. Here's what MasterCard has already done about it, and what other companies should consider.
Banks that create and maintain check image archives on behalf of their customers have control over a potentially valuable source of marketing information. But tapping into that information requires careful consideration of state and national laws.
Big bank mergers have often brought with them tales of woe from customers ill served as a result of the integration of people, technology and operations. Such nightmares the integration team at Wachovia and First Union wanted to avoid.
In a surprising management about-face, Maureen Hesney, a TowerGroup senior executive vice president hired in February to run the firm's research and consulting practice, has left the firm after only three months in the job.
Moving to replace an aging system and bring its processing capabilities into the 21st century, Cleveland-based Ohio Savings Bank has contracted with Fiserv CBS Worldwide for a variety of processing systems.