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February 15, 2012
What's the Ideal Web Experience for Today's Financial Services Consumer?
February 15, 2012
What's the Ideal Web Experience for Today's Financial Services Consumer?
Customer Insight/Business Intelligence by Bank Systems & Technology
- 4 Burning Questions for Bank IT in 2012 February 10, 2012 Bank IT and business executives have many questions about how to address the critical issues of 2012, including the need for business model transformation, the impact of social media and big data, and dealing with legacy infrastructure while seeking increased technology efficiency. IDC Financial Insights' David Potterton provides some answers about what to expect in the year ahead.
- With Big Data Comes Great Responsibility (to Your Customers) February 09, 2012 Big Data represents a significant opportunity for banks to enhance the customer experience and boost retention. But digging through massive amounts of data to find the right information about a customer also presents a great challenge to overextended IT organizations.
- Four Keys to Building an Analytical Workforce February 08, 2012 Experts offer their advice on how financial institutions can build a workforce equipped to compete in an increasingly data-driven industry.
- Can Banks Utilize Data Analysis to Play 'Moneyball'? February 08, 2012 It's likely there has been plenty of conflict and fear in the room as financial institutions have tried to come to grips with the implications of big data, but big data will break down organizationl boundaries and force people out of their comfort zones.
- Oracle to Focus on R&D Investment
- Capitalizing on Big Data Requires Banks to Change Their Cultures
- Banks Push Hadoop Envelope to Open Big Data's Secrets
- U.S. Trust Introduces Online Wealth Management to Young Adults
- Big Data Requires Big Storage
- Estimated 600,000 Consumers Switched Due to Bank Transfer Day
- Google Could Benefit from Gupta's Resignation
- Using Social Media to Drive Operational Change
- Sharing Data, Seamlessly and Efficiently
- How Satisfied Are Consumers With Their Banks?
- Accenture Acquires Neo Metrics Analytics S.L.
- First National Bank to Offer Mobile Wallet Solution to Unbanked
- A PR Lesson From Deutsche Bank
- Defining Big Data
- Are Banks' Legal Costs 25% Higher Than They Need to Be?
- It's Time for Banks and Financial Services Institutions to Rethink the Data Warehouse
- The Intersection of Mobile Banking and Payments: It’s About the User
- FDIC Updates Stress Test Proposal
- Do Banks Deserve What’s Coming to Them?
- Wells Fargo Names Wholesale Internet Solutions Head
- 5 Community Banking Predictions for 2012
- The Path to SmartPhone Banking Apps
- Gartner Predicts Rise of External Social and Cloud-Based Banking Services
- 3 Steps to Reducing Spend Through Procurement
- Why Banks Should Support CFPB's Cordray
- Will Yahoo Make a Play In the Payments Space?
- IBM Signs $2.6 Billion Spanish Bank Deal
- Tomorrow's Great Customer Experience Is Built on Today's Efficiency
- Key to Building Bank Customer Loyalty Is Disruptive Innovation
- Even Growing Bank IT Budgets Are Strained by Competing Priorities
- Banks Must Foster Small Businesses Relationships
- Collateral Benefits: Reducing Inefficiencies in Collateral Management
- Banks Missing Opportunities to Address Customer Anxieties
- IBM Signs Deals with Five Kenyan Banks
- Compliance Doesn't Have to Be Painful for Banks
- Staffing and Sheer Volume of Information Make for a Big Data Headache
- Bank Industry Rhetoric Does Nothing to Rebuild Trust
- Job Cuts or Hires -- What's Your IT Department's 2012 Workforce Outlook?
- Mobile Payments Offer Opportunity to Reach the Unbanked
- Mind the Security Gap: Protecting Customer Data Stored on Retired Electronics
- Careful What You Wish For: Community Banks, Credit Unions Challenged by Influx of New Customers
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