Employing what it says is the world's largest physical testing network, spanning more than 100,000 global measurement points, the Gomez solution provides BMO with rapid alerts to performance issues in real-time , delivering granular, object-level data that isolates issues and their root causes. Using Gomez, BMO is able to baseline and track performance thresholds, prioritize and escalate troubleshooting when issues occur, as well as manage service-level agreements among its business, IT operations and development/QA teams. "A positive online experience can strengthen brand loyalty, especially banking online. It's not just a matter of speed but confidence in the success of the online experience. In this highly competitive financial services market, BMO's brand must also represent a top-quality online experience and Gomez's Web performance monitoring solution helps us ensure we deliver on that promise," said Bal Sahjpaul, Director of ebusiness, BMO Bank of Montreal, in a statement.
Channels
BMO Bank of Montreal Enhances ebusiness Operations Using Gomez Web Application Experience Management Solutions
Expands existing contract for on-demand Web performance monitoring services in strategic move to further strengthen brand and competitive advantage in the online financial services industry.![]() |
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