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Can Banks Utilize Data Analysis to Play 'Moneyball'?
February 08, 2012 @ 08:30 AM | By Katherine Burger

It's likely there has been plenty of conflict and fear in the room as financial institutions have tried to come to grips with the implications of big data, but big data will break down organizationl boundaries and force people out of their comfort zones.

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Do Banks Deserve What’s Coming to Them?
January 13, 2012 @ 12:00 PM | By Jack Leach, CAST Management Consultants

Challenging market conditions, coupled with new legislative restrictions, make it essential that banks take a new approach to realizing revenue earned and to innovate for new revenue growth.

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Inspiring Words From BS&T's Executive Summit
October 03, 2011 @ 18:39 PM | By Olivia LaBarre

Here are some highlights from Monday morning's sessions at the BS&T Elite 8 Executive Summit, where leaders and experts in financial services IT spoke on some of the top issues CIOs face today.

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What Are Banks' Biggest IT Budget Challenges for 2012?
September 28, 2011 @ 10:55 AM | By Katherine Burger

After a year where IT budgets grew (albeit modestly), will banks be spending less, more or about the same on technology in 2012? Let us know how your budget is shaping up by participating in a Bank Systems & Technology survey.

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How Are You Navigating the 2012 Banking IT Budget Process?
September 27, 2011 @ 09:26 AM | By Katherine Burger

Whether they are bigger or smaller than in 2011, banks' 2012 IT budgets will have to address everything from compliance to core systems to customer experience. Tell us how your budget is shaping up by participating in a Bank Systems & Technology survey.

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The Perfect Storm: 10 Ways to Ruin the Customer Experience
August 02, 2011 @ 08:05 AM | By Les Kovach

An unfortunate combination of siloed channels, impotent customer service reps and ineffective technology implodes the customer experience.

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Chase Reaches Settlement with Customer Who Was Wrongly Jailed
July 12, 2011 @ 11:32 AM | By Matt Gunn

Following national news about a man who was arrested for trying to deposit a Chase-issued check at a Chase branch, the bank and its customer work it out.

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New Priorities for Bank CEOs: Technology Is Not One of Them
June 27, 2011 @ 19:50 PM | By Art Gillis

New priorities for bank CEOs: It's not that IT is losing ground, but CEOs are more focused on the challenges of making money in today's uncertain regulatory and competitive environment.

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Is ING Direct Ready to Name a Buyer?
June 14, 2011 @ 11:39 AM | By Matt Gunn

ING Groep's board of directors reportedly ready to meet to discuss the sale of its U.S. online bank division.

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The Long Reach of Citizens Financial's Robotic Arms
June 09, 2011 @ 12:53 PM | By Matt Gunn

LongPen technology in conjunction with videoconferencing speeds up loan documentation process in Citizens' new video banking pilot.

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What Bank Technology Project Managers Can Learn from the Ambush of Osama Bin Laden
May 09, 2011 @ 16:05 PM | By Art Gillis

The ambush of Osama Bin Laden contained hundreds of lessons for ordinary project managers.

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5 Things Everyone In Banking Is Talking About
April 20, 2011 @ 14:08 PM | By Matt Gunn

A handful of hot topics among bankers, technologists and analysts.

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BS&T On The Road
April 13, 2011 @ 13:25 PM | By Matt Gunn

BS&T On The Road

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Remembering Bill Bradway
April 07, 2011 @ 09:48 AM | By Katherine Burger

Bill Bradway, long-time bank technology industry authority, passed away April 2 at the age of 64.

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What Didn't the Banking Crunch Or Great Recession Change in Banking?
March 29, 2011 @ 11:41 AM | By Art Gillis

Answer: The net reduction rate in financial institution population.

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Is it Black Monday for Bank of America or Blue Monday for its Angry Ex-Employee?
March 14, 2011 @ 12:19 PM | By Matt Gunn

A Bank of America whistleblower might or might not have devastating info, but one thing's for sure: he's no happy camper.

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ING Direct Is Up For Grabs
March 09, 2011 @ 11:36 AM | By Matt Gunn

ING Group is selling off its U.S. online bank to repay Dutch government.

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Wells Fargo Keeps its Personal Smartphone Policy Simple: They're Not Allowed
March 07, 2011 @ 11:40 AM | By Matt Gunn

A Wells Fargo employee can connect to Wells Fargo's network using any mobile device he or she wants as long as it's the device Wells Fargo provides them.

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The Sweet Spot of Banking -- 1,208 Mid-Tier Commercial Banks
February 15, 2011 @ 09:32 AM | By Art Gillis

Why mid-size banks are good at core systems deployment.

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In Closing Branches, BofA Validates Videoconferencing
February 11, 2011 @ 11:56 AM | By Matt Gunn

While Bank of America will close more branches this year, it will also begin to use videoconferencing as a means to connect customers and bankers.

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