Blog
Featuring commentary from the editors of Bank Systems & Technology, as well as other bank technology industry experts.Use Analytics to Peer into the Future
June 30, 2011 @ 10:27 AM | By Nigel Smith and John McHugh- Accenture
Predictive analytics can produce massive amounts of insight -- leading to greater demand for more and quicker decisions. Are banks ready for that challenge?
continued...New Priorities for Bank CEOs: Technology Is Not One of Them
June 27, 2011 @ 19:50 PM | By Art Gillis
New priorities for bank CEOs: It's not that IT is losing ground, but CEOs are more focused on the challenges of making money in today's uncertain regulatory and competitive environment.
continued...Meeting Customer Needs with Online Chat
June 22, 2011 @ 16:11 PM | By Emily Millar- TELUS International
Many financial institutions have yet to fully embrace online chat as an essential tool to optimize the millions they've already invested in their Internet presences.
continued...Customer Experience Should be Simple
June 22, 2011 @ 13:54 PM | By Matt Gunn
Execs across different industries stressed simplicity, consistency and respect at Forrester's customer experience conference.
continued...What Does It Take to Create a More Competitive and Efficient Bank? Find Out at BS&T's 2nd Annual Virtual Event
June 21, 2011 @ 10:42 AM | By Kathy Burger
What does it take to create a more competitive and efficient bank? Find out at BS&T's 2nd Annual Virtual Event taking place Thursday, June 23; features presentations on organizational transformation, core systems strategies, collaboration, and customer relationship excellence.
continued...Banks Are Now in the 'What If?' Business
June 21, 2011 @ 10:27 AM | By Art Gillis
When Congress and bank regulators act wisely, bank tech vendors respond quickly and deliver solutions around risk management.
continued...Capital One/ING Direct Deal Highlights Competitive Challenges Facing "Legacy" Institutions
June 17, 2011 @ 10:16 AM | By Kathy Burger
Capital One/ING direct deal highlights competitive challenges facing lLegacy" institutions; Capital One says the $9 billion deal will extend its reach to young, high-income consumers; Allstate has the same idea in its planned acquisition of Esurance and Answer Financial.
continued...The Ingredients of an Innovative Bank Branch
June 16, 2011 @ 11:18 AM | By Matt Gunn
The highly evolved bank branch is more than tacked-on technology.
continued...Celent Defines the Components of a Model Bank
June 14, 2011 @ 20:57 PM | By Matt Gunn
Celent to honor banks for model initiatives at its Banking Innovation and Insight Day in Atlanta.
continued...Is ING Direct Ready to Name a Buyer?
June 14, 2011 @ 11:39 AM | By Matt Gunn
ING Groep's board of directors reportedly ready to meet to discuss the sale of its U.S. online bank division.
continued...What Matters Most in Core Systems Vendors -- Experience or Modern Architecture?
June 14, 2011 @ 11:01 AM | By Art Gillis
For bank IT companies, the boundaries between U.S. core systems vendors and those based in other countries represent more than a physical separator in the pursuit of customers
continued...The Fractured Fairytale of Data Security
June 13, 2011 @ 13:06 PM | By Matt Gunn
It seems like this year, everyone's in on the nightmare.
continued...What Does a Pipe Organ ATM Sound Like?
June 10, 2011 @ 10:59 AM | By Matt Gunn
A dissonant song of cash withdrawal plays at the Venice Biennale.
continued...An ATM the KGB Would be Proud of
June 10, 2011 @ 10:40 AM | By Matt Gunn
This Russian cash mashine knows when you're lying.
continued...The Long Reach of Citizens Financial's Robotic Arms
June 09, 2011 @ 12:53 PM | By Matt Gunn
LongPen technology in conjunction with videoconferencing speeds up loan documentation process in Citizens' new video banking pilot.
continued...A New Urgency In Data Protection
June 08, 2011 @ 11:03 AM | By Tim Upton- Titus
The enterprise’s end users are the first line of defense in any data loss prevention strategy.
continued...6 Features of the Best Bank Tech Salespeople
June 07, 2011 @ 11:27 AM | By Art Gillis
Selling bank tech services these days, or generic tech services, is the toughest job of all.
continued...The Wacky World of ATM Technology
June 02, 2011 @ 12:34 PM | By Matt Gunn
Mixed media deposits have nothing on the latest in ATM innovation.
continued...
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