Blog

Featuring commentary from the editors of Bank Systems & Technology, as well as other bank technology industry experts.

Use Analytics to Peer into the Future
June 30, 2011 @ 10:27 AM | By Nigel Smith and John McHugh- Accenture

Predictive analytics can produce massive amounts of insight -- leading to greater demand for more and quicker decisions. Are banks ready for that challenge?

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New Priorities for Bank CEOs: Technology Is Not One of Them
June 27, 2011 @ 19:50 PM | By Art Gillis

New priorities for bank CEOs: It's not that IT is losing ground, but CEOs are more focused on the challenges of making money in today's uncertain regulatory and competitive environment.

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Meeting Customer Needs with Online Chat
June 22, 2011 @ 16:11 PM | By Emily Millar- TELUS International

Many financial institutions have yet to fully embrace online chat as an essential tool to optimize the millions they've already invested in their Internet presences.

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Customer Experience Should be Simple
June 22, 2011 @ 13:54 PM | By Matt Gunn

Execs across different industries stressed simplicity, consistency and respect at Forrester's customer experience conference.

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What Does It Take to Create a More Competitive and Efficient Bank? Find Out at BS&T's 2nd Annual Virtual Event
June 21, 2011 @ 10:42 AM | By Kathy Burger

What does it take to create a more competitive and efficient bank? Find out at BS&T's 2nd Annual Virtual Event taking place Thursday, June 23; features presentations on organizational transformation, core systems strategies, collaboration, and customer relationship excellence.

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Banks Are Now in the 'What If?' Business
June 21, 2011 @ 10:27 AM | By Art Gillis

When Congress and bank regulators act wisely, bank tech vendors respond quickly and deliver solutions around risk management.

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Capital One/ING Direct Deal Highlights Competitive Challenges Facing "Legacy" Institutions
June 17, 2011 @ 10:16 AM | By Kathy Burger

Capital One/ING direct deal highlights competitive challenges facing lLegacy" institutions; Capital One says the $9 billion deal will extend its reach to young, high-income consumers; Allstate has the same idea in its planned acquisition of Esurance and Answer Financial.

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The Ingredients of an Innovative Bank Branch
June 16, 2011 @ 11:18 AM | By Matt Gunn

The highly evolved bank branch is more than tacked-on technology.

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Celent Defines the Components of a Model Bank
June 14, 2011 @ 20:57 PM | By Matt Gunn

Celent to honor banks for model initiatives at its Banking Innovation and Insight Day in Atlanta.

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Is ING Direct Ready to Name a Buyer?
June 14, 2011 @ 11:39 AM | By Matt Gunn

ING Groep's board of directors reportedly ready to meet to discuss the sale of its U.S. online bank division.

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What Matters Most in Core Systems Vendors -- Experience or Modern Architecture?
June 14, 2011 @ 11:01 AM | By Art Gillis

For bank IT companies, the boundaries between U.S. core systems vendors and those based in other countries represent more than a physical separator in the pursuit of customers

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The Fractured Fairytale of Data Security
June 13, 2011 @ 13:06 PM | By Matt Gunn

It seems like this year, everyone's in on the nightmare.

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What Does a Pipe Organ ATM Sound Like?
June 10, 2011 @ 10:59 AM | By Matt Gunn

A dissonant song of cash withdrawal plays at the Venice Biennale.

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An ATM the KGB Would be Proud of
June 10, 2011 @ 10:40 AM | By Matt Gunn

This Russian cash mashine knows when you're lying.

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The Long Reach of Citizens Financial's Robotic Arms
June 09, 2011 @ 12:53 PM | By Matt Gunn

LongPen technology in conjunction with videoconferencing speeds up loan documentation process in Citizens' new video banking pilot.

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A New Urgency In Data Protection
June 08, 2011 @ 11:03 AM | By Tim Upton- Titus

The enterprise’s end users are the first line of defense in any data loss prevention strategy.

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6 Features of the Best Bank Tech Salespeople
June 07, 2011 @ 11:27 AM | By Art Gillis

Selling bank tech services these days, or generic tech services, is the toughest job of all.

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The Wacky World of ATM Technology
June 02, 2011 @ 12:34 PM | By Matt Gunn

Mixed media deposits have nothing on the latest in ATM innovation.

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