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Security at the Branch Level Often Relies on Old Fashioned Measures By Maria Bruno-Britz Feb 11, 2008 at 11:12 AM ET I recently ran into this interesting item while perusing my usual news sites. In short, the Florida Bankers Association wants to encourage its members to institute a policy where customers cannot wear sunglasses, hats or hoods when entering a branch for service. This is the FBA's latest effort in helping member banks ramp up security at the "store" level after a spike in bank robberies in the state. The "No Hats, No Hoods, No Sunglasses" program is not mandatory. Those banks that do participate would posts signs in the lobbies of their branches asking customers to remove this kind of apparel before transacting business. If they refuse, they would be directed to an area with more security or a more experienced teller. The FBA points to statistics that illustrate the majority of bank robberies involve criminals donning one of the three offending items. A similar program in Missouri may have helped spur a decline in bank robberies there, according to the article. I just find this interesting because in spite of all the technology we have at our disposal today, sometimes the simplest, non-tech measures are still called upon to keep banking and banks safe for customers and employees alike. Could more technology help foil branch robberies? Are "commonsense" measures such as the "No Hats, No Hoods, No Sunglasses" program the answer to some missing link in branch security? Or will this initiative be akin to what happens with online banking security where banks have to weigh convenience over security in many cases? I would be curious to hear your thoughts on such programs. Feel free to leave a response in our "comments" area or email me. Topics: What We're Reading » Weblog Main | » View Entries By Topic | » View Entries By Date This is a public forum. CMP Media and its affiliates are not responsible for and do not control what is posted herein. CMP Media makes no warranties or guarantees concerning any advice dispensed by its staff members or readers. Community standards in the message center do not permit hate language, excessive profanity, or other patently offensive language. Please be aware that all information posted to this forum becomes the property of CMP Media LLC and may be edited and republished in print or electronic format as outlined in CMP Media's Terms of Service. Important Note: The Message Center is NOT intended for commercial messages or solicitations of business. |
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