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More Tales of Customer Relationship Building: How Not to Court Gen…Z? By Maria Bruno-Britz Feb 28, 2008 at 08:32 AM ET She's baaaaack! Yes, it's everyone's favorite obnoxious British "woman"—Little Britain's Carol Beer, and she's up to more banking shenanigans. Actually, I received such good feedback on the first blog I ran with a link to a video clip of old Carol that I decided to do some more digging on YouTube. Sure enough, there were plenty of Carol clips available. Not only can we see Carol in the bank, but also at the travel agency and as a very unenthusiastic tour guide in Spain. In this latest clip, a woman and her young son ask Carol about opening a child's bank account. You would think things would go swimmingly when Carol starts explaining the nature of the account. She even gives the kid a piggy bank. But then again, this is Carol… So much for going after gen Z. Topics: Retail Banking Strategies » Weblog Main | » View Entries By Topic | » View Entries By Date This is a public forum. CMP Media and its affiliates are not responsible for and do not control what is posted herein. CMP Media makes no warranties or guarantees concerning any advice dispensed by its staff members or readers. Community standards in the message center do not permit hate language, excessive profanity, or other patently offensive language. Please be aware that all information posted to this forum becomes the property of CMP Media LLC and may be edited and republished in print or electronic format as outlined in CMP Media's Terms of Service. Important Note: The Message Center is NOT intended for commercial messages or solicitations of business. |
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