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ING to Shutter Its Presence in Second Life By Maria Bruno-Britz Feb 13, 2008 at 10:35 AM ET It looks like Dutch banking giant ING will be joining the legions of smaller (and in some cases, somewhat shady) financial institutions in leaving the virtual world of Second Life. However, unlike some of its counterparts in the virtual world, the move is not the result of financial insolvency. Rather, ING says the decision was driven by its desire to better concentrate on its acquisition of Postbank.
ING’s departure from Second Life may be an indication that banks are still trying to figure out just how to grasp onto Web 2.0 services. It’s a tricky concept to master and is still a relatively new area for financial institutions. There are efforts other than those involving Second Life around Web 2.0 that have seen mixed results, such as blogs or pages on social networking sites like MySpace or Facebook. Banks still are learning. Personally, I’ve always been skeptical of FIs’ Web 2.0 initiatives. Where’s the need? Are they trying to attract the next generation of customers? I certainly don’t think older generations (30 years-old, plus) will flock to a bank’s blog (unless it’s to complain about something). And really, unless you’re a marketing genius, how can you make a bank’s Facebook page “cool” enough for it to become a destination for Gen Y? Feel free to share your views. Is Web 2.0 worth banks’ time? Topics: What We're Reading » Weblog Main | » View Entries By Topic | » View Entries By Date This is a public forum. CMP Media and its affiliates are not responsible for and do not control what is posted herein. CMP Media makes no warranties or guarantees concerning any advice dispensed by its staff members or readers. Community standards in the message center do not permit hate language, excessive profanity, or other patently offensive language. Please be aware that all information posted to this forum becomes the property of CMP Media LLC and may be edited and republished in print or electronic format as outlined in CMP Media's Terms of Service. Important Note: The Message Center is NOT intended for commercial messages or solicitations of business. |
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