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CheckFree Ushers in True Online Banking By Michael Ellison Feb 7, 2008 at 10:21 AM ET It appears that banking will now become truly online thanks to a new service that CheckFree announced yesterday: Remote Deposit Capture. Essentially, this will allow retail customers who have a scanner and an Internet connection to deposit checks from their home without visiting the branch. Clearly, this could have significant impact on a bank's cost structures (less branches? Less tellers?) and perhaps even justify a fee that banks can charge consumers. After all, there is value in being able to do this online from the comfort of one's home without having to wait in line at a branch or visit an ATM. Of course, adoption will be an issue, which could lead to a Catch-22: Banks will need to adopt the technology before consumers can use it, but will they adopt it for fear of low utilization by their customers? Our take is that this is a benefit worth offering consumers and while it may not receive wide adoption from older (i.e., wealthier) customers, it is likely something that would appeal to the younger set and could serve to solidify a long-term relationship with that demographic. It's early yet, and we have not seen any of the bank websites that we track in Bank Monitor mention this new service. But we will be on the lookout in the weeks and months ahead and will certainly be testing out any implementations that we see. Topics: Retail Banking Strategies » Weblog Main | » View Entries By Topic | » View Entries By Date This is a public forum. CMP Media and its affiliates are not responsible for and do not control what is posted herein. CMP Media makes no warranties or guarantees concerning any advice dispensed by its staff members or readers. Community standards in the message center do not permit hate language, excessive profanity, or other patently offensive language. Please be aware that all information posted to this forum becomes the property of CMP Media LLC and may be edited and republished in print or electronic format as outlined in CMP Media's Terms of Service. Important Note: The Message Center is NOT intended for commercial messages or solicitations of business. |
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