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Bank Systems & Technology: The Blog« November 2007 | Main | January 2008 » Timing Isn't Everything. It Just Separates The Winners From The LosersDecember 28, 2007 @ 03:59 PM | By Art Gillis Domestic core system vendors vs. International core system vendors. Every week I read about a new sale made by either i-flex solutions, TEMENOS, Infosys, Misys, or Tata Consultancy, and they are mostly significant sales. But their marketplace is not the U.S. There's a more active market out there called "the rest of the world." While this robust new business activity is taking place, U.S. vendors are still looking for the passport office. continued...Comment on this blog entry Risk Management - A Science, Art Form, Gut Feel, Experience, Or Biometrics December 17, 2007 @ 02:30 PM | By Art Gillis To all the guys in our business who have made the tough loans during good times and bad times, let me confess. I've never been there. I only watched, and here are some things I discovered about lending. continued...Comments(1) Banks Take Steps to Cut Their Environmental Impact December 17, 2007 @ 12:08 PM | By Nancy Feig Two new reports, both issued within the last week, detail methods that financial institutions could employ to lessen their environmental impact. While many banks are starting to take steps to become greener, lack of regulatory guidance leave many institutions unsure of what paths to pursue and where to start. TowerGroup and Gartner offer some advice for those looking for some direction. Comment on this blog entry Companies are Thinking of Information Security as a Strategic Asset December 13, 2007 @ 03:09 PM | By Maria Bruno-Britz Well, it looks like it's finally getting through to the world's corporations. Information security IS about more than just staying out of trouble. Ernst & Young issued findings from its tenth Global Information Security Survey and concluded that a growing number of firms recognize the other fringe benefits of keeping data safe. Comment on this blog entry Turn the Research Panel into an Online Community December 13, 2007 @ 12:37 PM | By Michael Ellison By Michael Ellison - Corporate Insight In the course of our weekly research of bank websites, we recently encountered a Chase Panel splash page when logging into our online account. The page announced that customers could join the Chase Panel, a forum designed to collect feedback from customers about Chase products and services through online studies and surveys. continued...Comment on this blog entry Innovator CIOs Are Everywhere But In Banking December 10, 2007 @ 03:19 PM | By Art Gillis Computerworld just published its list of the top 100 innovators. I am not one to be impressed by "beauty contests" but I like to see how others rank the best performers. continued...Comments(2) Don't Forget the Online Channel in Cross Selling Initiatives December 06, 2007 @ 11:48 AM | By Michael Ellison Any marketing consultant will tell you that one of the best ways to increase sales is to market to existing clients. They already have a relationship with you and - presumably - trust you. Consequently, they should be easy targets for cross-selling or up-selling. Call it low-hanging fruit. Financial marketers even have a fancy (if somewhat dull) name for it: increasing share of wallet. Comment on this blog entry An Online Banking Story With a Happy Ending December 03, 2007 @ 02:39 PM | By Nancy Feig While interviewing an executive from Bank of America for a mobile banking article, I learned of a new online banking function, the ability to transfer money from my account to that of another Bank of America customer. Comments(3) Intuitive Business Decisions Could Get You Fired. Welcome To The Mortgage Business December 03, 2007 @ 02:29 PM | By Art Gillis It was on August 29, 2005 that I took my first cheap shot at the now fired CEO of Citi, after I had read a PR-type article in the American Banker. This was the shot: Mr. Prince says, with surprise, "Citibank can't put together four accounts of a retail customer." Even a rookie in today's bank tech world has to ask, is the year 1965? I believe the next operating committee meeting at Citibank might well begin with, "This is not about insurance, brokerage or other financial services. This is about banking. Is there a banker in this room who can lead the discussion?" continued...Comment on this blog entry New Bank of America Visa Card to Help the Planet, Takes New Twist On Rewards December 03, 2007 @ 12:16 PM | By Maria Bruno-Britz It looks like credit card issuing banks are starting to take a leadership position when it comes to the whole "green" craze in which we now find ourselves. Sure, we've heard news about banks building green data centers and others that are constructing new offices that are Earth friendly. Now, we're seeing credit cards getting creative with their rewards programs by promoting green initiatives rather than the typical airline miles. Comments(1) |
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