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February 9, 2012
Development Testing and Banking IT: Achieving a New Era in Software Quality
Blog
Featuring commentary from the editors of Bank Systems & Technology, as well as other bank technology industry experts.Google Could Benefit from Gupta's Resignation
January 27, 2012 @ 11:37 AM | By Olivia LaBarre
The resignation of Vikas Gupta, Google's head of consumer payments, may be exactly what the company needs.
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How Satisfied Are Consumers With Their Banks?
January 25, 2012 @ 11:31 AM | By Bryan Yurcan
A survey commissioned by TD Bank finds that most bank customers are satisfied, and that avoiding fees is the key to satisfaction.
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Are Banks' Legal Costs 25% Higher Than They Need to Be?
January 19, 2012 @ 12:11 PM | By Rich Walsh, Viewpointe
New research from a Viewpointe-sponsored AIIM report reveals that without a comprehensive records management system in place, financial institutions may be exposed to costly and potentially damaging legal action due to their limited ability to identify and isolate key records.
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It's Time for Banks and Financial Services Institutions to Rethink the Data Warehouse
January 18, 2012 @ 12:00 PM | By Venkat Krishnamurthy, Oracle Financial Services
The new reality of data management requires financial institutions to undertake a shift from passive data warehouses to integrated analytical platforms.
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Do Banks Deserve What’s Coming to Them?
January 13, 2012 @ 12:00 PM | By Jack Leach, CAST Management Consultants
Challenging market conditions, coupled with new legislative restrictions, make it essential that banks take a new approach to realizing revenue earned and to innovate for new revenue growth.
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The Path to SmartPhone Banking Apps
January 10, 2012 @ 11:15 AM | By Michael Stevenson, Royal Banks of Missouri; Robb Gaynor, Malauzai Software Inc.; and Steve DuPerrieu, Computer Services Inc.
Despite mobile banking's growth, many financial institutions still view it as a cost rather than a revenue opportunity. In this roundtable we discuss how banks can speed up adoption rates and increase profit margins, and where deployment of apps fits into the strategy.
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Why Banks Should Support CFPB's Cordray
January 05, 2012 @ 12:05 PM | By Katherine Burger
A day after a recess appointment officially made him head of the Consumer Financial Protection Bureau, Richard Cordray defended the agency's role, reported on accomplishments so far, and identified upcoming agenda items -- including more scrutiny of non-banks.
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Will Yahoo Make a Play In the Payments Space?
January 04, 2012 @ 16:42 PM | By Bryan Yurcan
Its incoming CEO, former PayPal head Scott Thompson, grew the eBay subsidiary in the digital and cloud payments arena.
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Collateral Benefits: Reducing Inefficiencies in Collateral Management
December 26, 2011 @ 15:03 PM | By Bob Gach and Owen Jelf, Accenture
Banks historically treated collateral management as something of an afterthought, but there are opportunities and profits for those can that get this function right.
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Mind the Security Gap: Protecting Customer Data Stored on Retired Electronics
December 15, 2011 @ 12:46 PM | By Steve Skurnac, Sims Recycling Solutions
Protecting customer data stored on retired electronics -- six questions financial institutions must ask when navigating the process of selecting a recycler for end-of-life electronics.
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What Is Barney Frank's Legacy?
November 28, 2011 @ 11:20 AM | By Katherine Burger
Barney Frank, the co-author of the Dodd-Frank legislation and advocate of tougher bank regulation, is expected to announce he will not seek reelection to Congress in 2012; he will leave mixed legacy for the financial services industry.
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Social Media "Not Just a Shiny Tool" at Wells Fargo
November 14, 2011 @ 11:16 AM | By Bryan Yurcan
The bank is piloting a variety of internal social networking technologies and emphasizing business-use-cases.
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Between Rocks and Hard Places: The Revenue Dilemma Facing Banks
November 14, 2011 @ 10:13 AM | By Lee A. Kidder, CCG Catalyst Consulting Group
Banks' sources of revenue have changed, and they have to shift from an environment dominated by products, transactions, departments and short-term profit, to one driven by customers, customer experience, enterprise-level information, and delivering value-added information through integrated channels.
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Mo' Money, Mo' Problems for Credit Unions?
November 11, 2011 @ 11:23 AM | By Bryan Yurcan
With an influx of new customers due to consumer angst with big banks also comes a new set of concerns.
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Bank Transfer Day is Here
November 05, 2011 @ 09:00 AM | By Bryan Yurcan
While the much-publicized event has garnered a lot of press, will it lead to a mass exodus from big banks to credit unions?
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Bank of America Should Have Kept Debit Card Fee
November 02, 2011 @ 11:03 AM | By Bryan Yurcan
Just because the criticism against the $5 fee was loud and angry, it doesn't mean it was right.
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Lawsuit Over ATM Fees Latest in Banks' PR Woes
October 20, 2011 @ 11:14 AM | By Bryan Yurcan
A lawsuit alleges that Bank of America, JPMorgan Chase and Wells Fargo conspired with card issuers Visa and MasterCard to fix out-of-network prices.
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A Closer Look at Payment Services Hubs
October 17, 2011 @ 10:56 AM | By Bryan Yurcan
Despite being a hot topic for several years, the widespread implementation of hubs has yet to occur, some experts say.
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PayPal Expanding Reach in the Payments Space
October 13, 2011 @ 11:37 AM | By Bryan Yurcan
The company has announced several new initiatives this week, including partnerships with bank technology vendors.
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ID Theft Ring Arrests Reinforce the Importance of Bank Security
October 10, 2011 @ 11:49 AM | By Bryan Yurcan
Authorities in New York say that several bank tellers are among 111 people indicted for being part of an identity theft scam.
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'Occupy Wall Street' Protests Gaining Traction
October 07, 2011 @ 10:56 AM | By Bryan Yurcan
Though they lack focus, the protesters have expressed anger at banks and financial institutions.
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Remembering Steve Jobs
October 06, 2011 @ 11:03 AM | By Olivia LaBarre
Apple's cofounder and technology visionary Steve Jobs passed away Wednesday, leaving behind a legacy of innovation that has forever changed the way consumers and businesses experience technology.
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Bank IT Budgets in Focus During Day Two of Banks Systems & Technology Executive Summit
October 04, 2011 @ 16:41 PM | By Bryan Yurcan
The majority of attendees reported that they believe IT budgets will rise in 2012.
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Inspiring Words From BS&T's Executive Summit
October 03, 2011 @ 18:39 PM | By Olivia LaBarre
Here are some highlights from Monday morning's sessions at the BS&T Elite 8 Executive Summit, where leaders and experts in financial services IT spoke on some of the top issues CIOs face today.
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Bank IT Spending Outlook For 2012
September 30, 2011 @ 11:37 AM | By Bryan Yurcan
Will bank IT spending go up or down in 2012 after a year of modest growth? Let us know how your budget is shaping up by taking a Bank Systems & Technology survey.
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Cloud Payments Offer Real Opportunity for Banks
September 30, 2011 @ 11:14 AM | By Bryan Yurcan
Banks can cut out the middleman with a robust cloud payments offering, according to a new report from IDC Financial Insights.
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What Are Banks' Biggest IT Budget Challenges for 2012?
September 28, 2011 @ 10:55 AM | By Katherine Burger
After a year where IT budgets grew (albeit modestly), will banks be spending less, more or about the same on technology in 2012? Let us know how your budget is shaping up by participating in a Bank Systems & Technology survey.
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How Are You Navigating the 2012 Banking IT Budget Process?
September 27, 2011 @ 09:26 AM | By Katherine Burger
Whether they are bigger or smaller than in 2011, banks' 2012 IT budgets will have to address everything from compliance to core systems to customer experience. Tell us how your budget is shaping up by participating in a Bank Systems & Technology survey.
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Google Wallet: An Anticlimactic Launch
September 22, 2011 @ 17:06 PM | By Olivia LaBarre
Google Wallet has been touted as the payment method of the future, but right now, the majority of people can't even use it.
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On the Fast Track to eBAM
September 20, 2011 @ 23:25 PM | By Tom Durkin, Bank of America Merrill Lynch
Although the premise of electronic bank account management (eBAM) is simple, the transition from a paper-based traditional bank account management process to this automated approach is a giant leap.
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MasterCard Demos the (Google) Wallet of the Future
September 16, 2011 @ 10:27 AM | By Bryan Yurcan
Media and analysts were able to to get a firsthand look at the future of mobile payments as the company demoed some of the features of the Google Wallet app.
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How Has the Banking Industry Changed in a Decade?
September 09, 2011 @ 10:54 AM | By Katherine Burger
The banking industry survived, the 9/11 terrorist attacks, only to be confronted in 2008 with the challenges of the global financial crisis. Both events, along with some key technology developments, shaped the financial services industry in which we work today.
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Morgan Stanley Exec Discusses Public-Private Partnership to Assess Security Threats
September 09, 2011 @ 10:43 AM | By Bryan Yurcan
Since the attacks of Sept. 11, the financial services industry and government agencies have been sharing information and partnering to combat emerging threats.
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Q&A: An Expert View on How Sept. 11 Affected the Banking Industry
September 09, 2011 @ 09:56 AM | By Olivia LaBarre
Deloitte's Michael Zeldin says that banks have increasingly turned to technology to help keep up with regulations resulting from the terrorist attacks.
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What is the Future of Community Banks?
September 08, 2011 @ 10:02 AM | By Bryan Yurcan
Celent data shows that the smallest banks are increasingly getting a smaller piece of the pie.
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Fraudsters Fool U.S. Cybercrime Official
September 06, 2011 @ 11:43 AM | By Olivia LaBarre
Jenny Durkan, who is more familiar with information theft crimes than most people, admits to being scammed by ATM skimming hardware.
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Is EMV Past Its Prime?
September 01, 2011 @ 10:57 AM | By Olivia LaBarre
Dena Hamilton, detection and fraud expert at Detica, says the slowly burgeoning card payment standard might not be the security solution that many think it to be.
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10 Things You Should Do Today to Minimize the Impact of a Disaster
August 26, 2011 @ 15:10 PM | By Zach Duke, Safe Systems
In the aftermath of Hurricane Irene, it's never too late to review and implement these 10 business continuity best practices.
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In Search of Systems Integration
August 23, 2011 @ 10:13 AM | By Art Gillis
Seventy percent of any bank system is as close to perfect integration as it gets.
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Reinventing Business Processes to Win Wealth Management, Lending Customers
August 21, 2011 @ 22:28 PM | By Dr. M. Ketabchi, Progress Software
Adding complex event processing capabilities to business process management can help banks create a holistic monitoring system.
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Ready or Not: Time to Prepare for New Approach to Liquidity Risk
August 17, 2011 @ 14:18 PM | By Austin Trippensee, Oracle
Banks will be required to have comprehensive liquidity risk management programs and must be able to clearly identify and assess enterprise-wide liquidity risk under normal and extreme market conditions -- as well as develop strategies to effectively bridge liquidity gaps.
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Drama and Intrigue in the Core Systems Market
August 17, 2011 @ 11:10 AM | By Art Gillis
What was once a boring state-of-technology-in-banking report could now serve as a movie script for Oliver Stone.
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The Tech Requirements of Courting Gen X and Gen Y
August 11, 2011 @ 11:53 AM | By David Bomser, Oracle Financial Services
Courting Gen X and Gen Y customers requires an investment in infrastructure.
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"My Way" Is the Right Way for Bank Customers
August 08, 2011 @ 13:00 PM | By Art Gillis
What's in your bank's wallet of offerings?
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Banks Displayed a Strong Preference for the Outsource Method of Core Processing in 2010
August 02, 2011 @ 08:40 AM | By Art Gillis
Regulatory change is driving more banks to consider outsourced core processing options.
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The Perfect Storm: 10 Ways to Ruin the Customer Experience
August 02, 2011 @ 08:05 AM | By Les Kovach
An unfortunate combination of siloed channels, impotent customer service reps and ineffective technology implodes the customer experience.
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The Two Different Worlds of Bank Tech -- U.S. and the Other 194 Countries
July 25, 2011 @ 14:44 PM | By Art Gillis
The rate of core conversions in the U.S. is slowing down, but it's increasing in other markets -- due largely to growing demand for mobile banking services.
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