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The Maturation of Mobile Banking: Balancing Functionality & Ease of Use
Susan Foulds, Sr. Analyst, Keynote Systems
Mobile banking has evolved from offering only basic, bare-bones banking activities and is on the cusp of providing a standalone alternative to branch banking and even desktop banking.
By Susan Foulds Sr. Analyst, Keynote Systems,
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8 Things We Want In iPhone 6
Jeff Bertolucci,
What features rank as most wanted in Apple's soon-to-debut iPhone? Let's talk battery, camera, display, and more.
By Jeff Bertolucci ,
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Launching New Product Innovations With Old Systems
Bob Giltner, CEO, R.C. Giltner Services
Legacy systems and limited resources shouldn't stop community banks from launching new product innovations.
By Bob Giltner CEO, R.C. Giltner Services,
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How to Ace RDC Compliance Audits
Jonathan Camhi, Associate Editor, Bank Systems and Technology
With annual RDC audits weighing heavily on banks, we offer some tips to help compliance officers get through the auditing season.
By Jonathan Camhi Associate Editor, Bank Systems and Technology,
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Technology Forces on Community Banks: What’s a Bank to Do?
Robert Johnson, Sr. Director, Strategic Intelligence, Atrion Networking
Small banks need to pursue mobile-based technology and innovation in order to remain relevant.
By Robert Johnson Sr. Director, Strategic Intelligence, Atrion Networking,
Comment3 comments  |  Read  |  Post a Comment
Geezeo, MEA Form Strategic Parternship
Bryan Yurcan, Associate Editor, Bank Systems and Technology
The two companies share a variety of common clients.
By Bryan Yurcan Associate Editor, Bank Systems and Technology,
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The Next Generation of Bank Branch Employees
Jonathan Camhi, Associate Editor, Bank Systems and Technology
Banks need to change their model for branch staffing if they're going to cut branch costs while providing great service.
By Jonathan Camhi Associate Editor, Bank Systems and Technology,
Comment6 comments  |  Read  |  Post a Comment
Automation’s Impact on Customer Experience in Financial Services
Lewis Miller,
Cloud-based solutions that focus on sales execution help the financial services sector keep up with rapidly evolving and increasingly tailored customer needs, improving customer experience through trust and loyalty.
By Lewis Miller ,
Comment2 comments  |  Read  |  Post a Comment
The Great Training Divide: Online Training Focus & Inconsistent Customer Experience
Stephen Sinclair, Business Development Director, Transversal
Transversal research shows that branch staff receive half the training as online staff.
By Stephen Sinclair Business Development Director, Transversal,
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Android Dominates Smartphone Market With 85% Share
Eric Zeman,
Even Apple's iOS is a blip compared to Google's unstoppable, juggernaut mobile platform.
By Eric Zeman ,
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Security Forecast: Cloudy With a Chance of Fraudulent ATM Cash-Outs
Prasanna Kumar Singh, Marketing Analyst, ManageEngine
There’s a new advanced persistent threat (APT) attack threatening banks’ ATM networks. What can banks do to counter this threat?
By Prasanna Kumar Singh Marketing Analyst, ManageEngine,
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Which Person Would Make a Better Product?
Ghan Desai, CEO & Founder, Boltz
Banks need to support their shiny new products with a back office and infrastructure that meet customer expectations.
By Ghan Desai CEO & Founder, Boltz,
Comment4 comments  |  Read  |  Post a Comment
Using Mobile to Reach the Unbanked in India
Bryan Yurcan, Associate Editor, Bank Systems and Technology
Adarsh Credit Co-operative Society uses a mobile solution from SAP to serve customers in rural areas.
By Bryan Yurcan Associate Editor, Bank Systems and Technology,
Comment0 comments  |  Read  |  Post a Comment
Identity Management Will Get a Mobile Makeover by 2017, Part 2
Mike Strange, CTO, Mitek Systems
In the second part of this series, we look at how behavioral awareness and mobile imaging are changing authentication.
By Mike Strange CTO, Mitek Systems,
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Network Security Concerns With BYOD
Ankur Chadda,
How banks can mitigate the risk of a network breach as BYOD policies become commonplace.
By Ankur Chadda ,
Comment7 comments  |  Read  |  Post a Comment
5 Key Trends From KPMG’s Banking Outlook Survey
Jonathan Camhi, Associate Editor, Bank Systems and Technology
Banks are starting to reap benefits from past investments in regulatory compliance and are looking ahead to business growth.
By Jonathan Camhi Associate Editor, Bank Systems and Technology,
Comment2 comments  |  Read  |  Post a Comment
Survey: Mobile Customers More Likely to Recommend Their Banks
Jonathan Camhi, Associate Editor, Bank Systems and Technology
A new survey by FICO finds that mobile banking users skew heavily toward younger customers but are also more satisfied with their banks.
By Jonathan Camhi Associate Editor, Bank Systems and Technology,
Comment5 comments  |  Read  |  Post a Comment
U.S. Bank Pilots Mobile Photo App for Card Applications
Bryan Yurcan, Associate Editor, Bank Systems and Technology
The bank is testing the service for its Minnesota Twins-branded cards.
By Bryan Yurcan Associate Editor, Bank Systems and Technology,
Comment9 comments  |  Read  |  Post a Comment
Webster Bank Targets Dissatisfied Customers for Retention, Cross-Selling
Jonathan Camhi, Associate Editor, Bank Systems and Technology
How one institution is seeking out dissatisfied customers to serve their individual needs and improve their relationship with the bank.
By Jonathan Camhi Associate Editor, Bank Systems and Technology,
Comment6 comments  |  Read  |  Post a Comment
Q&A: BankMobile’s Luvleen Sidhu on Connecting With Gen Y Customers
Jonathan Camhi, Associate Editor, Bank Systems and Technology
Luvleen Sidhu, chief strategy officer of BankMobile, a division of Customers Bank with a mobile banking platform targeted at millennials, talks about some keys to attracting Gen Y consumers.
By Jonathan Camhi Associate Editor, Bank Systems and Technology,
Comment4 comments  |  Read  |  Post a Comment
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Bank Systems & Technology - August 2014
Modern core systems are emerging as the foundations of effective channel integration and customer engagement initiatives.
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