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U.S. Bank Pilots Mobile Photo App for Card Applications
Bryan Yurcan, Associate Editor, Bank Systems and Technology
The bank is testing the service for its Minnesota Twins-branded cards.
By Bryan Yurcan Associate Editor, Bank Systems and Technology,
Comment4 comments  |  Read  |  Post a Comment
Webster Bank Targets Dissatisfied Customers for Retention, Cross-Selling
Jonathan Camhi, Associate Editor, Bank Systems and Technology
How one institution is seeking out dissatisfied customers to serve their individual needs and improve their relationship with the bank.
By Jonathan Camhi Associate Editor, Bank Systems and Technology,
Comment2 comments  |  Read  |  Post a Comment
Q&A: BankMobileís Luvleen Sidhu on Connecting With Gen Y Customers
Jonathan Camhi, Associate Editor, Bank Systems and Technology
Luvleen Sidhu, chief strategy officer of BankMobile, a division of Customers Bank with a mobile banking platform targeted at millennials, talks about some keys to attracting Gen Y consumers.
By Jonathan Camhi Associate Editor, Bank Systems and Technology,
Comment4 comments  |  Read  |  Post a Comment
How to Achieve Omnichannel Success
Paul Schaus, President, CEO and Founder of CCG Catalyst
Some key considerations for banks looking to develop and execute on an omnichannel strategy.
By Paul Schaus President, CEO and Founder of CCG Catalyst,
Comment2 comments  |  Read  |  Post a Comment
USAA Enlists Watson to Enhance Digital Capabilities
Bryan Yurcan, Associate Editor, Bank Systems and Technology
The IBM supercomputer will help to answer questions from USAA members.
By Bryan Yurcan Associate Editor, Bank Systems and Technology,
Comment2 comments  |  Read  |  Post a Comment
Itís Time for Mobile Banking to Grow Up: How to Decouple From Online
Lisa Stanton, President, Americas, Monitise
The initial step towards a mobile-first strategy has to be cutting the mobile channel loose from online banking.
By Lisa Stanton President, Americas, Monitise,
Comment2 comments  |  Read  |  Post a Comment
How to Master the Branch-to-Online Platform Transformation
Jasmeet Singh, Vice President and Regional Head (Americas), Financial Services, Infosys
How data and analytics can help banks as they look to build the branch of the future.
By Jasmeet Singh Vice President and Regional Head (Americas), Financial Services, Infosys,
Comment6 comments  |  Read  |  Post a Comment
Identity Management Will Get a Mobile Makeover by 2017
Mike Strange, CTO, Mitek Systems
In the first of a two-part series, we explore how mobile will change user authentication and risk management in financial services.
By Mike Strange CTO, Mitek Systems,
Comment11 comments  |  Read  |  Post a Comment
Apple, IBM Will Woo Enterprises: Mobile Bombshell
Thomas Claburn, Editor-at-Large
The two former rivals join forces to sell enterprises on iOS hardware and business apps backed by IBM services. Can the duo dominate the enterprise mobile market?
By Thomas Claburn Editor-at-Large,
Comment4 comments  |  Read  |  Post a Comment
5 Myths About Bank IT Security
Bob Olson, Vice President, Global Financial Services, Unisys
Banks have to change the way they think about security in the face of more varied and sophisticated threats. Here's five places to start.
By Bob Olson, Unisys ,
Comment5 comments  |  Read  |  Post a Comment
Cause & Effect: If Banks Build It, Will Customers Come?
Jason Weinick, Manager of Analytics, Digital Insights
Banks that provide or build out advanced functions will encourage customers to adopt an increasing number of new tools, leading to higher profits in the long term.
By Jason Weinick Manager of Analytics, Digital Insights,
Comment6 comments  |  Read  |  Post a Comment
Redefining the US Payment System
Bruce Lowthers, Executive Vice President, FIS
How EMV, smartphones, and tokenization are changing the customer experience.
By Bruce Lowthers Executive Vice President, FIS,
Comment5 comments  |  Read  |  Post a Comment
How Banks Can Overcome the Challenge of Data Overload
W. Michael Scott, President & CEO, Financial Management Solutions, Inc.
Banks must master the use of unstructured data if they want to seize competitive advantage, enjoy productivity gains, and improve customer service.
By W. Michael Scott President & CEO, Financial Management Solutions, Inc.,
Comment3 comments  |  Read  |  Post a Comment
Setting the Stage for Growth of Holistic Payment Programs
Bob Sneed, Senior Vice President of Corporate Payments, Comdata
Banks can help corporate customers create holistic e-payment programs that gain management support and buy-in from accounts payable, procurement, and finance.
By Bob Sneed Senior Vice President of Corporate Payments, Comdata,
Comment1 Comment  |  Read  |  Post a Comment
Detours on the Road to Digital Banking
Kathy Burger, Editorial Director
Digital capabilities are being embraced as the key to future growth. But skills and accountabiliy gaps impede many firms, McKinsey research reveals.
By Kathy Burger Editorial Director,
Comment13 comments  |  Read  |  Post a Comment
Making the Case for Small-Business Mobile: Easier Than You Think
Christine Barry, Research Director, Aite Group
Small-business mobile users typically pay for multiple bank products -- representing a revenue stream financial institutions can't afford to lose.
By Christine Barry Research Director, Aite Group,
Comment3 comments  |  Read  |  Post a Comment
Welcome to the New Bank Systems & Technology Community
Bank Systems & Technology, Video
For the first time, the bank technology community has an online destination where it can share ideas and content.
By Bank Systems & Technology ,
Comment19 comments  |  Read  |  Post a Comment
5 Keys to Success for a Mobile-First Strategy
Jamie Armistead, Executive Vice President, Bank of the West
Developing a mobile-first strategy requires prioritizing several key success factors.
By Jamie Armistead Executive Vice President, Bank of the West,
Comment8 comments  |  Read  |  Post a Comment
Why Bankers Should Think Like Technologists
Jim Eckenrode, Executive Director, Deloitte Center for Financial Services
Banking at its core is a business that manages and prices risk. But it's also increasingly a technology business, as new competitive and cyber security threats show.
By Jim Eckenrode Executive Director, Deloitte Center for Financial Services,
Comment2 comments  |  Read  |  Post a Comment
Finger Lakes Federal Credit Union: Digital Growth Success
Bob McFadden, EVP, Finger Lakes Federal Credit Union
How one credit union boosted its digital adoption to connect with younger customers.
By Bob McFadden, Finger Lakes Federal Credit Union ,
Comment0 comments  |  Read  |  Post a Comment
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Bank Systems & Technology - August 2014
Modern core systems are emerging as the foundations of effective channel integration and customer engagement initiatives.
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