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Taking Mobile Mainstream
Bryan Yurcan, Associate Editor, Bank Systems and Technology
A new Forrester report examines the current state of mobile banking.
By Bryan Yurcan Associate Editor, Bank Systems and Technology,
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Digital Signage & Interactive Technology in the Branch of the Future
Jason Carey, Channel Manager, Wells Fargo
By and large, banking in the US hasn't changed significantly in over 70 years.
By Jason Carey Channel Manager, Wells Fargo,
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30% of Smartphone Owners Want to Use Mobile Payments Over the Holidays
Jonathan Camhi, Associate Editor, Bank Systems and Technology
Smartphone owners are looking to use ApplePay and Google Wallet, but donít know where they can.
By Jonathan Camhi Associate Editor, Bank Systems and Technology,
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For Banks, Business Needs to Get Personal
Jonathan Camhi, Associate Editor, Bank Systems and Technology
Research from Cisco suggests that customers are seeking more personalized service from their bank delivered through any channel on demand, and are willing to switch for it.
By Jonathan Camhi Associate Editor, Bank Systems and Technology,
Comment2 comments  |  Read  |  Post a Comment
4 Key Trends From the Citi Mobile Challenge
Jonathan Camhi, Associate Editor, Bank Systems and Technology
Presenters at the Citi Mobile Challenge demo day demonstrated how mobile is changing financial services.
By Jonathan Camhi Associate Editor, Bank Systems and Technology,
Comment2 comments  |  Read  |  Post a Comment
How to Win the Digital Banking War
Brian Campbell, Bank Marketing Strategy, Merkle
Customers think in terms of solutions, not products.
By Brian Campbell Bank Marketing Strategy, Merkle,
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SAP, Samsung Parter on Mobile, Wearable Technology
Bryan Yurcan, Associate Editor, Bank Systems and Technology
The partnership will include a foray into payments as well as mobile banking solutions.
By Bryan Yurcan Associate Editor, Bank Systems and Technology,
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Whatís Next for NFC Payments
Jonathan Camhi, Associate Editor, Bank Systems and Technology
ApplePay helped open the door for NFC mobile payments, but other players will have a say in how the market develops.
By Jonathan Camhi Associate Editor, Bank Systems and Technology,
Comment3 comments  |  Read  |  Post a Comment
Bank of China Opens 'Smart Branch'
Bryan Yurcan, Associate Editor, Bank Systems and Technology
The bank and its technology partner IBM said the branch is designed to enhance the customer experience.
By Bryan Yurcan Associate Editor, Bank Systems and Technology,
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Why Do Consumers Leave Banks?
Bryan Yurcan, Associate Editor, Bank Systems and Technology
A new survey from TD Bank examines consumer attitudes towards financial services.
By Bryan Yurcan Associate Editor, Bank Systems and Technology,
Comment2 comments  |  Read  |  Post a Comment
Digital Channels: Windows to Financial Institutionís Soul
Marc DeCastro, Research Director, IDC Financial Insights
It might be time to clean those windows and improve the view.
By Marc DeCastro Research Director, IDC Financial Insights,
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Regulation & Changing Customer Expectations in Treasury Services
Jonathan Camhi, Associate Editor, Bank Systems and Technology
How regulation and the retail banking experience are driving innovation in treasury services.
By Jonathan Camhi Associate Editor, Bank Systems and Technology,
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What the MCX Hack Means for Mobile Payments
Jonathan Camhi, Associate Editor, Bank Systems and Technology
Just what mobile payments needed: a data breach.
By Jonathan Camhi Associate Editor, Bank Systems and Technology,
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FDIC: Percentage of US Unbanked Households Decreasing
Jonathan Camhi, Associate Editor, Bank Systems and Technology
Prepaid cards are growing quickly in popularity among the unbanked.
By Jonathan Camhi Associate Editor, Bank Systems and Technology,
Comment7 comments  |  Read  |  Post a Comment
When a Human Voice Is What Your Customers Must Hear
Tara Kelly, Founder, President and CEO, SPLICE Software
Three cases when a text alert or email just won't cut it.
By Tara Kelly Founder, President and CEO, SPLICE Software,
Comment12 comments  |  Read  |  Post a Comment
Making Rewards Count: Turning Data Into Profit
James Berry, Director, E-Commmerce, Collinson Latitudes
Four steps to improving loyalty programs through data and analytics.
By James Berry Director, E-Commmerce, Collinson Latitudes,
Comment7 comments  |  Read  |  Post a Comment
U.S. Bank Launches New Mobile App for Corporate Card Clients
Jonathan Camhi, Associate Editor, Bank Systems and Technology
The app provides on-the-go access to account details and will include fraud alerts and payments capabilities.
By Jonathan Camhi Associate Editor, Bank Systems and Technology,
Comment2 comments  |  Read  |  Post a Comment
Building Loyalty Through Mobile Experiences
Jennifer Beyer, VP of Best Practices, Allegiance, Inc.
How to turn customer feedback into a better mobile experience.
By Jennifer Beyer VP of Best Practices, Allegiance, Inc.,
Comment3 comments  |  Read  |  Post a Comment
MasterCard Opens New Innovation Hub in New York City
Jonathan Camhi, Associate Editor, Bank Systems and Technology
MasterCardís new innovation lab will house teams working on cyber security, mobile payments, and the Internet of Things.
By Jonathan Camhi Associate Editor, Bank Systems and Technology,
Comment19 comments  |  Read  |  Post a Comment
Mobile Banking Divergence: Where True Adoption Begins
Mike Dreyer, President, Americas, Monitise
How to optimize mobile apps to attract today's tech-savvy customers.
By Mike Dreyer President, Americas, Monitise,
Comment2 comments  |  Read  |  Post a Comment
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Bank Systems & Technology Oct. 14, 2014
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