Management Strategies
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BBVA Compass Names New COO
Bryan Yurcan, Associate Editor, Bank Systems and Technology
The move is part of an overall structural change at the bank.
By Bryan Yurcan Associate Editor, Bank Systems and Technology,
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One Size Fits Nobody in End User Services
Bob Olson, Vice President, Global Financial Services, Unisys
How building profiles from employees' roles and behaviors can help optimize your end user services.
By Bob Olson Vice President, Global Financial Services, Unisys,
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For Banks, Business Needs to Get Personal
Jonathan Camhi, Associate Editor, Bank Systems and Technology
Research from Cisco suggests that customers are seeking more personalized service from their bank delivered through any channel on demand, and are willing to switch for it.
By Jonathan Camhi Associate Editor, Bank Systems and Technology,
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Risk Aversion: The Biggest Innovation Obstacle
Mick Simonelli, Principal, Simonelli Innovation LLC
Fear of risk is the biggest factor holding financial services organizations back from innovating.
By Mick Simonelli Principal, Simonelli Innovation LLC,
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AFP 2014: Banks Still Determining the Path Forward
Lawrence Buettner, SVP, Wausau Financial Systems
Faster payments, cyber security, and other trends have banks rethinking their long-term strategies.
By Lawrence Buettner SVP, Wausau Financial Systems,
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Technology Business Management: Nail Down Costs, Find Value
David F Carr, Editor, InformationWeek Government/Healthcare
Technology and business leaders from Goldman Sachs, Kaiser Permanente, and other heavyweights gather at the Apptio-sponsored Technology Business Management Conference in Miami Beach to trade ideas.
By David F Carr Editor, InformationWeek Government/Healthcare,
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Old vs. New: The Difference in Banking IT Transformation
Bob Dvorak, Founder and President, KillerIT, a Division of Forsythe
The new IT operating model in banking and financial services embraces a lean, rationalized application portfolio developed to free up resources and promote innovation.
By Bob Dvorak Founder and President, KillerIT, a Division of Forsythe,
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Maritz Acquires Allegiance Software
Bryan Yurcan, Associate Editor, Bank Systems and Technology
The two companies will combine to form a new customer experience-focused firm.
By Bryan Yurcan Associate Editor, Bank Systems and Technology,
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CDOs Replace CIOs? I'm Not Buying It
Rob Preston, VP & Editor in Chief, InformationWeek
Marketing-minded chief digital officers aren't technical enough to lead the changes that companies need to make.
By Rob Preston VP & Editor in Chief, InformationWeek,
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Where Does DDA Fit in the New World of Household Engagement?
Nancy Conner, Senior Director of Product Marketing, Retail Banking, Equifax, Inc.
DDA accounts are still relevant in today's changing banking relationship model.
By Nancy Conner Senior Director of Product Marketing, Retail Banking, Equifax, Inc.,
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Digital Channels: Windows to Financial Institutionís Soul
Marc DeCastro, Research Director, IDC Financial Insights
It might be time to clean those windows and improve the view.
By Marc DeCastro Research Director, IDC Financial Insights,
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Regulation & Changing Customer Expectations in Treasury Services
Jonathan Camhi, Associate Editor, Bank Systems and Technology
How regulation and the retail banking experience are driving innovation in treasury services.
By Jonathan Camhi Associate Editor, Bank Systems and Technology,
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8 Scariest Comments Your Boss Can Make
David Wagner, Community Editor
"You're fired" is scary, but obvious. These eight terrifying phrases could blindside you
By David Wagner Community Editor,
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FDIC: Percentage of US Unbanked Households Decreasing
Jonathan Camhi, Associate Editor, Bank Systems and Technology
Prepaid cards are growing quickly in popularity among the unbanked.
By Jonathan Camhi Associate Editor, Bank Systems and Technology,
Comment7 comments  |  Read  |  Post a Comment
Is There a Watson in Your Financial Future?
Byl Cameron, Digital Practice Lead, Carlisle & Gallagher Consulting
How artificial intelligence might affect financial services.
By Byl Cameron Digital Practice Lead, Carlisle & Gallagher Consulting,
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Making Rewards Count: Turning Data Into Profit
James Berry, Director, E-Commmerce, Collinson Latitudes
Four steps to improving loyalty programs through data and analytics.
By James Berry Director, E-Commmerce, Collinson Latitudes,
Comment7 comments  |  Read  |  Post a Comment
Building Loyalty Through Mobile Experiences
Jennifer Beyer, VP of Best Practices, Allegiance, Inc.
How to turn customer feedback into a better mobile experience.
By Jennifer Beyer VP of Best Practices, Allegiance, Inc.,
Comment3 comments  |  Read  |  Post a Comment
Shift Happens
Sam Maule, Consulting Manager, Carlisle & Gallagher
Banks have to be able to react, pivot, and shift in an ever-changing environment.
By Sam Maule Consulting Manager, Carlisle & Gallagher,
Comment6 comments  |  Read  |  Post a Comment
IT Innovation in Financial Services: 2 Roads Diverged?
Julien Courbe, Partner, Financial Services Technology Leader, PwC
Corporate culture can be a springboard, or roadblock, to innovation in banking.
By Julien Courbe Partner, Financial Services Technology Leader, PwC,
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3 Common & Costly CIO Mistakes
Tony Pagliarulo, Partner, New Vantage Partners
CIOs are often undone by sticking with old systems too long and failing to market themselves. Here's how to right the ship.
By Tony Pagliarulo Partner, New Vantage Partners,
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Bank Systems & Technology Oct. 14, 2014
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