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      • While the subject of data quality gets more attention as companies look to deploy CRM or data warehouse systems, the enterprise resource planning, or ERP, world still has a long way to go.
      • Community Credit Union uses customer self-service software to power its network of self-service banking kiosks; First of Omaha Merchant Processing licenses Enterprise Payment System; FleetBoston selects DemandMoreLeads to boost cross-selling capabilities.
      • The most shocking occurrence during these games (2002 Olympics) was the Bank of America ads touting their Internet banking and online services.
      • When Congress passed the USA Patriot Act in October 2001, it came with a host of new anti-laundering provisions with which financial institutions (FIs) must now comply. But that's not all it included. Within the fine print are new definitions of what types of businesses are considered FIs, and increases in the responsibility for transactions with correspondent banks.
      • The USA PATRIOT Act gave financial institutions and government agencies unprecedented leeway to share information. Following up with the details, the Treasury published its proposed regulations for information-sharing in the Federal Register on Feb. 26th, which marks the start of a 30-day comment period before the groundbreaking regulations take effect.
      • A contributed article by Ernst & Young Banking organizations operating in the U.S. already have AML compliance programs in place, as required by prior regulations implementing the Bank Secrecy Act of 1970 and related legislation. However, in light of the passage of the Patriot Act, these programs will need to be revisited, and in most cases updated and strengthened. The need to develop AML programs as required by the new law will be a particular challenge for many securities broker-dealers, asset managers, insurance companies, and a host of other financial institutions that have not previously been held to bank-like AML standards.
      • Roy T. Fielding, Ph.D, named chief scientist for Day, a provider of business unification solutions; Cort H. Pouch appointed vice president of global sales for DWL Inc., a unified business service provider; Robert Pavich appointed vice president of banking solutions for Centerpost Corporation, a provider of automated communications solutions.
      • Bancaroma Group subsidiary implements Sungard's Decalog straight-through processing solution; South African financial institutions join PRISM, a national credit card fraud detection system developed by Retail Decisions; Halifax Cetelem Credit Ltd implements an automated, external communication system from Docucorp International.
      • AgFirst Farm Credit Bank to use ALLTEL's ACBS to service its portfolio of syndicated and participated commercial loans; JPMorgan Investor Services has launched a new third-party compliance feature; First Federal Bank of Hazelton adds the ZEUS CRM solution from S1 Corporation.

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