News & Commentary
Latest Content tagged with Channels
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Taking Mobile Mainstream
News  |  11/26/2014  | 
A new Forrester report examines the current state of mobile banking.
Digital Signage & Interactive Technology in the Branch of the Future
Commentary  |  11/24/2014  | 
By and large, banking in the US hasn't changed significantly in over 70 years.
30% of Smartphone Owners Want to Use Mobile Payments Over the Holidays
News  |  11/20/2014  | 
Smartphone owners are looking to use ApplePay and Google Wallet, but donít know where they can.
For Banks, Business Needs to Get Personal
News  |  11/18/2014  | 
Research from Cisco suggests that customers are seeking more personalized service from their bank delivered through any channel on demand, and are willing to switch for it.
4 Key Trends From the Citi Mobile Challenge
Slideshows  |  11/14/2014  | 
Presenters at the Citi Mobile Challenge demo day demonstrated how mobile is changing financial services.
How to Win the Digital Banking War
Commentary  |  11/14/2014  | 
Customers think in terms of solutions, not products.
SAP, Samsung Parter on Mobile, Wearable Technology
News  |  11/12/2014  | 
The partnership will include a foray into payments as well as mobile banking solutions.
Whatís Next for NFC Payments
News  |  11/7/2014  | 
ApplePay helped open the door for NFC mobile payments, but other players will have a say in how the market develops.
Bank of China Opens 'Smart Branch'
News  |  11/6/2014  | 
The bank and its technology partner IBM said the branch is designed to enhance the customer experience.
Why Do Consumers Leave Banks?
News  |  11/4/2014  | 
A new survey from TD Bank examines consumer attitudes towards financial services.
Digital Channels: Windows to Financial Institutionís Soul
Commentary  |  11/3/2014  | 
It might be time to clean those windows and improve the view.
Regulation & Changing Customer Expectations in Treasury Services
News  |  10/31/2014  | 
How regulation and the retail banking experience are driving innovation in treasury services.
What the MCX Hack Means for Mobile Payments
News  |  10/30/2014  | 
Just what mobile payments needed: a data breach.
FDIC: Percentage of US Unbanked Households Decreasing
News  |  10/29/2014  | 
Prepaid cards are growing quickly in popularity among the unbanked.
When a Human Voice Is What Your Customers Must Hear
Commentary  |  10/28/2014  | 
Three cases when a text alert or email just won't cut it.
Making Rewards Count: Turning Data Into Profit
Commentary  |  10/24/2014  | 
Four steps to improving loyalty programs through data and analytics.
U.S. Bank Launches New Mobile App for Corporate Card Clients
News  |  10/24/2014  | 
The app provides on-the-go access to account details and will include fraud alerts and payments capabilities.
Building Loyalty Through Mobile Experiences
Commentary  |  10/23/2014  | 
How to turn customer feedback into a better mobile experience.
MasterCard Opens New Innovation Hub in New York City
Slideshows  |  10/21/2014  | 
MasterCardís new innovation lab will house teams working on cyber security, mobile payments, and the Internet of Things.
Mobile Banking Divergence: Where True Adoption Begins
Commentary  |  10/20/2014  | 
How to optimize mobile apps to attract today's tech-savvy customers.
Apple Pay to Launch With 500 More Bank Partners
News  |  10/16/2014  | 
The mobile payments service will officially become available on Monday.
European Banks Dominate Efma Accenture Innovation Awards
News  |  10/16/2014  | 
European banks, led by Polandís mBank, earned most of the annual awards for banking innovation in marketing and distribution presented by Accenture and Efma.
Banks Need to Move at the Speed of Innovation
Commentary  |  10/15/2014  | 
How banks can build an innovation strategy to keep up with the pace of changing customer expectations.
Report: Most Credit Card Customers Still Donít Understand Key Terms
News  |  10/13/2014  | 
Banks could be at risk of fines by the CFPB as a recent study shows branch and call center reps are failing to meet regulatory requirements.
Anatomy of an Advanced Persistent Threat Attack
Commentary  |  10/10/2014  | 
What can banks learn from recent APT attacks on the retail industry?
Banks Need to Examine Resource Allocation
Commentary  |  10/9/2014  | 
A new report from Cornerstone Advisors looks at the evolution of delivery channels by 2020.
Biometrics: Mobile Paymentsí Secret Weapon
Commentary  |  10/9/2014  | 
Why biometrics will be the key to mobile payments adoption.
WSFS Bank Adds Director of Innovation
News  |  10/7/2014  | 
Gillian Meddings most recently managed product development for the private student loan business at Sallie Mae.
Customer Loyalty: How Technology Is Changing the Playing Field
Commentary  |  10/3/2014  | 
Banks can take advantage of emerging trends by unbundling products to give customers more choices.
JPMorgan Chase Breach Impacts 76 Million Consumers
News  |  10/3/2014  | 
A regulatory filing showed that the JPMorgan breach reported in August has affected 76 million households and 7 million small businesses.
State Street CIO: Banks Need Fast Learners
News  |  10/3/2014  | 
At Sibos, State Streetís EVP and CIO Chris Perretta outlined challenges facing financial institutions trying to transform into digital, data-driven enterprises.
Must. Kill. Passwords.
Slideshows  |  9/26/2014  | 
Three companies at Finovate showcased alternatives to ineffective passwords for online authentication.
Getting the Most Out of a Multinational Bank
Commentary  |  9/26/2014  | 
Banks can look at examples from overseas to gain inspiration in how they can innovate.
Report: Millennials Have Appetite for Imaging Solutions
News  |  9/25/2014  | 
A newly released Zogby survey polled those aged 18-34 on their smartphone habits.
Finovate Presenters Deliver on Omnichannel Banking
News  |  9/25/2014  | 
Malauzai Software and MX offer new solutions that achieve a seamless experience across online, mobile, and tablet.
6 Security Strategies for Mobile Employees
Commentary  |  9/24/2014  | 
Though customer relations are often built around face-to-face interactions and in-branch service, much of the activity in todayís financial institutions involves employees who are moving between different office locations, meeting customers offsite, and traveling to business functions
Mobile Hot, Cloud Not in Financial Services
News  |  9/19/2014  | 
A survey conducted by the Harvard Business Review in conjunction with Verizon looked at technology trends in various industries.
U.S. Bank Launches Mobile App for Treasury Management
News  |  9/19/2014  | 
The bank piloted the app earlier this year with select clients.
Paperless Treasury: A Budget Trifecta Winner
Commentary  |  9/17/2014  | 
"Want to be our customer? Please fill out this form in triplicate."
Gartner: 75% of Mobile Apps Will Fail Security Tests Through 2015
News  |  9/16/2014  | 
The rise of BYOD means enterprises must implement security testing and containment solutions, according to new Gartner research.
5 Things Apple Got Right With ApplePay
News  |  9/12/2014  | 
Several major mobile payments players have failed to draw great interest from consumers. Here are five ways Apple has set itself up for success.
Apple iPhone 6, Apple Watch: What's Missing
Commentary  |  9/9/2014  | 
Apple did many things right with its new iPhone and Watch hardware, but left a few key technologies out of the mix.
PayPal Enables 'One Touch' Mobile Payments & Bitcoin Transactions
News  |  9/9/2014  | 
PayPal customers will now be able to make one-click payments in mobile shopping apps, and soon will be able to pay with Bitcoins.
iWatch: Expected Star Of Apple's Show
Commentary  |  9/9/2014  | 
New iPhones are expected from Apple Tuesday, but Apple's first smartwatch could steal the applause.
Metropolitan Bank Uses Video to Cut Costs, Save Time & Improve Collaboration
Commentary  |  9/5/2014  | 
How Metropolitan Bank cut costs and improved collaboration with video conferencing.
USAA, Mitek Settle Lawsuit
News  |  9/4/2014  | 
The two entities had been in a years-long legal battle over mobile remote deposit technology.
The Rise of Phablets in FinTech
Commentary  |  9/2/2014  | 
The growing dominance of mobile technology is the most significant tech trend of the last 10 years.
Is There an IT Advantage?
News  |  8/29/2014  | 
Today great IT is more about agility and innovation and less about processing and maintenance. Can your organization make the switch?
The Maturation of Mobile Banking: Balancing Functionality & Ease of Use
Commentary  |  8/28/2014  | 
Mobile banking has evolved from offering only basic, bare-bones banking activities and is on the cusp of providing a standalone alternative to branch banking and even desktop banking.
8 Things We Want In iPhone 6
Commentary  |  8/28/2014  | 
What features rank as most wanted in Apple's soon-to-debut iPhone? Let's talk battery, camera, display, and more.
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