News & Commentary
Content posted in September 2012
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Spain Debt Rises on Aid to Banks
News  |  9/30/2012  | 
Spain's debt levels are set to rise next year, piling pressure on the government to apply for aid as it pours funds in to cash-strapped regions, an ailing banking system and rising refinancing costs, its budget showed on Saturday.

U.K.'s Labour Vows to Break Up Banks if Elected
News  |  9/30/2012  | 
Britain's Labour opposition leader launched an offensive against banks on Sunday ahead of his party's annual conference, promising a "real separation" of retail and investment banking and to raise the top rate of personal income tax.

How Can Banks Capitalize on Data, Channels and Customer-Centricity?
Commentary  |  9/28/2012  | 
Bank Systems & Technology's 2012 Executive Summit, which kicks off this weekend, will focus on how banks of all sizes are pursuing new business models that are multi-channel but highly customer-centric, digital but personal, innovative but risk management-committed.
Mobile Shopping Purchases Reach $20 Billion in 2012, Report Says
News  |  9/28/2012  | 
New research by Javelin shows that tablets are a big driver in the increased use of mobile device for shopping by consumers.
BofA Settles Shareholder Lawsuit, to Pay $2.43 Billion
News  |  9/28/2012  | 
Bank of America said it will pay $2.43 billion to settle a class action lawsuit with investors who held its securities at the time the company announced plans to acquire Merrill Lynch.

The iPad and the Future of Banking Innovation
Commentary  |  9/28/2012  | 
Spanish Bank BBVA last week announced the launch of an iPad-specific corporate magazine.
When Service Trumps Hassle: The Strategy Behind Attracting and Retaining Customers
Commentary  |  9/27/2012  | 
How HarborOne Increased Market Share and Sales through Customer Service & a United Enterprise
Where Are They Now? Catching Up With the 2011 Elite 8
Slideshows  |  9/27/2012  | 
As mobile and digital technologies continue to reshape banking, we caught up with some of the 2011 Elite 8 to see how the changing expectations of consumers, employees and partners are transforming their focus.
Bank Of America Partners With Paydiant on Mobile Payments
News  |  9/27/2012  | 
The second-largest U.S. bank is running a 90-day trial program at five merchant locations in Charlotte.
Regulations and Data Privacy Among Top Concerns With Cloud, Survey Finds
News  |  9/27/2012  | 
The Cloud Market Maturity study found that governance issues such as compliance and data security are among the top concerns businesses have regarding cloud adoption.
Card, Online Fraud Increase in the U.K.
News  |  9/27/2012  | 
A new report from the U.K. Cards Association details financial services fraud trends.
ELITE 8 2012: Bill Pappas Reduces, Rebuilds, and Replaces to Move BofA Merrill Lynch Forward
News  |  9/27/2012  | 
Bank of America Merrill Lynch CIO for global wholesale banking technology and operations Bill Pappas and his team of thousands look to get more lean and gain efficiencies. The technology and operations organization is charged with simplifying IT and minimizing operational risk.
ELITE 8 2012: Joe Reilly Pushes Beyond IT Infrastructure to Create Business Value
News  |  9/27/2012  | 
To help keep meet some of the new challenges facing Zions Bancorporation, EVP and CIO Joe Reilly and his team have embarked on several key initiatives, including plans to improve time to market and agility, to modernize Zions' core banking system, to invest in data management, and to develop a cohesive payments strategy that would span payments types and lines of business.
NewDominion Bank Chooses Wausau Lockbox Solution
News  |  9/26/2012  | 
The solution is offered to financial institutions in a co-sourced, in-house or outsourced environment.
American Red Cross Using RDC to Process Donations
News  |  9/26/2012  | 
The American Red Cross announced today that it is introducing a mobile check deposit capture solution to help process donations from around the country.
SWIFT Expands Presence in Asia Pacific
News  |  9/26/2012  | 
The organization will create two new corporate hubs in Hong Kong and Kuala Lumpur.
ELITE 8 2012: Prashant Nema Lives Up to Great Expectations
News  |  9/25/2012  | 
Silicon Valley Bank CIO Prashant Nema knows his bank must be at the forefront of technology -- because all of its clients are there, as well. One way the bank stays ahead of the curb is through its technologists' collaborative work with many clients to provide feedback on the technology they are developing.
ELITE 8 2012: Charlie Lai Overachieves in the Name of the Customer
News  |  9/25/2012  | 
Charlie Lai, CIO and EVP of Fairwinds Credit Union, is always prepared to go the extra mile in the name of customer convenience, whether he is converting core systems or thinking about the institution's next mobile app.
ELITE 8 2012: Prashant Nema Lives Up to Great Expectations
News  |  9/25/2012  | 
Silicon Valley Bank CIO Prashant Nema knows his bank must be at the forefront of technology -- because all of its clients are there, as well. One way the bank stays ahead of the curb is through its technologists' collaborative work with many clients to provide feedback on the technology they are developing.
Accenture Launches FinTech Innovation Lab London
News  |  9/25/2012  | 
The lab is a partnership between Accenture and several banks and venture capital firms.
ELITE 8 2012: Michael Redeker Implements a New Core System with a 'Big Bang'
News  |  9/25/2012  | 
ATB Financial CIO Michael Redeker led a high-stakes core system replacement initiative that already is paying off, helping the Canadian bank achieve its goals of putting people first and making dreams come true.
ELITE 8 2012: Julie Elberfeld Builds a Robust Commercial Banking IT Infrastructure
News  |  9/25/2012  | 
When Capital One asked Julie Elberfeld, Commercial CIO of Capital One Bank, to build an IT infrastructure for its commercial bank from the ground up, she jumped at the opportunity. You might say she likes a challenge.
New Poll Ranks Chase, Citi As Top in Customer Experience
News  |  9/24/2012  | 
New Harris Poll benchmark study measures customer satisfaction ratings for Chase, Wells Fargo, Bank of America and Citi.
Are Banks Prepared for the Tablet Revolution?
Commentary  |  9/24/2012  | 
Considering the overall end-user experiences the top U.S. retail banks are delivering to their customers who own tablets, the resounding answer has to be no.
ELITE 8 2012: Bringing Innovation To Transformational Bank IT Projects
Commentary  |  9/24/2012  | 
Bank Systems & Technology's 2012 Elite 8 highlights some of the most innovative and effective technology executives in banking who aren't afraid to transform their customers' experiences through innovative, new approaches to business while also juggling increasing regulatory pressures.
Banks, Brokers Suspected in Rate-Rigging, Says E.U. Anti-Trust Chief
News  |  9/24/2012  | 
Banks and brokers are suspected of colluding to rig benchmark interest rates, the EU's antitrust chief said on Monday, detailing an ongoing investigation into suspected wrongdoing in the financial sector.

ELITE 8 2012: Angelo Valletta Remains Prepared and Proactive to Take Banking to the Next Level
News  |  9/24/2012  | 
Angelo Valletta, SVP and CIO of Sun National Bank, is always ready for what's next, which helped the bank be the first in its market to offer mobile banking and a pioneer in the use of social media.
Regions Bank Expands Mobile Offerings
News  |  9/24/2012  | 
Regions Bank rolled out a series of new mobile apps, and introduced a new cashback rewards program for account holders that they can access from their mobile device.
ELITE 8 2012: Dominic Venturo Blends New Mobile Technology With Innovation To Provide Better Customer Service
News  |  9/24/2012  | 
U.S. Bank chief innovation officer for payment services Dominic Venturo understands the importance of cutting-edge technology to the bank customer experience. But he never loses sight of the importance of a good relationship, either.
Recent Cyber Threats Highlight Need for Vigilance
Commentary  |  9/21/2012  | 
The recent cyber-attacks against U.S. financial institutions show that banks can never let their guard down.
Spain Needs No Sovereign Bailout, German Minister Says
News  |  9/21/2012  | 
German Finance Minister Wolfgang Schaeuble said on Friday that Spain did not need a sovereign bailout on top of the package already agreed for its banks because it was on the right path to regain the confidence of markets.

Bank Branches Being Phased Out: Report
News  |  9/21/2012  | 
According to a new report from ratings agency Fitch, both fewer numbers of branches and different types of branches will inhabit the banking landscape going forward.
Temenos Acquisition Adds New Front-End Software to Its Core Offerings
News  |  9/21/2012  | 
Temenos announced its acquisition yesterday of edge IPK, a UK-based provider of front-end solutions that provide a common user experience across channels.
U.S. Power Market Regulator Threatens to Suspend JPMorgan
News  |  9/21/2012  | 
U.S. federal energy regulators threatened on Thursday to suspend JPMorgan Chase & Co's right to sell electricity at market rates after accusing the bank of misleading authorities -- a measure that would effectively banish it from the power market.

StellarOne Bank Envisions Branch of the Future
News  |  9/20/2012  | 
The Virginia-based bank is looking to modernize its branches and maximize its tablet offerings.
Durbin and the Future of Payments
Commentary  |  9/20/2012  | 
Although banks lost interchange revenue because of it, the Durbin Amendment also provides opportunities for banks in cost savings and customer convenience.
Bank Group Warns of Heightened Risk of Cyber Attacks
News  |  9/20/2012  | 
A financial services industry group warned U.S. banks, brokerages and insurers on Wednesday to be on heightened alert for cyber attacks after Bank of America and JPMorgan Chase experienced unexplained outages on their public websites.

Mortgage Builder Releases New Loan Origination Platform for Lenders
News  |  9/20/2012  | 
Mortgage Builder's new Architect platform offers a more user-friendly experience and easy enhancements for bank's lending operations.
Citi Now Offering Paperless ATM Receipts
News  |  9/20/2012  | 
Customers can choose an option to have the receipt sent to an email address.
Pawlenty Named New CEO of Financial Services Roundtable
News  |  9/20/2012  | 
The former Minnesota governor takes over for Steve Bartlett in leading the industry group.
Groupon Enters Mobile Payments Battle Looking to Gain Customer Data and Insight
Commentary  |  9/19/2012  | 
Groupon's new Square-like card reader and payments processing service will give it heaps of customer data to help personalize its coupon offers.
Bank of America Alleged Cyber Attack Shows Need For Cooperation
News  |  9/19/2012  | 
The Charlotte-based bank reported no major issues with its website a day after a group protesting an anti-Islam film took credit for the attacks.
Tech Giants Form Washington Lobbying Group
News  |  9/19/2012  | 
Google, Amazon.com , eBay, Facebook and other Internet companies have formed a lobbying group called The Internet Association to tackle regulatory and political issues in Washington, D.C., and it is due to kick off on Wednesday.

Cloud vs. NFC: What the iPhone 5 Says About Where Digital Wallets Stand Today
Commentary  |  9/19/2012  | 
Apple's decision to disregard an NFC component in the iPhone 5 illustrates just how far the technology is from adoption - and may present an opportunity for cloud-based digital wallets.
MasterCard Prepaid Card Users Can Now Reload at Western Union Locations
News  |  9/18/2012  | 
MasterCard and Western Union announced today that MasterCard prepaid cardholders will be able to fill up at Western Union locations anywhere in the U.S.
Oracle's New Banking Platform Targets Big Banks with Legacy Systems
News  |  9/18/2012  | 
Oracle Financial Services announced the release of their banking platform with service-oriented architecture to help big banks that are stuck with legacy systems.
Fannie Mae Paid BofA Premium to Transfer Soured Loans, Says Regulator
News  |  9/18/2012  | 
Fannie Mae agreed to pay Bank of America Corp about 20 percent more than it was contractually obligated to last year in order to transfer the servicing of troubled loans to another firm, a report by a watchdog found.

Doubts Plague Europe's Pledge For Banking Union
News  |  9/18/2012  | 
Concerns are growing among European investors and lawmakers that plans for a eurozone banking union will end up half-baked, with the financial backstops required to underpin the ambitious scheme unlikely to be in place for years.

MasterCard Releases PayPass Developer Kit
News  |  9/18/2012  | 
The interface is available to financial institutions, merchants and third party developers to build new mobile applications that can integrate PayPass' contactless payments capability in a smartphone.
Square Closes Latest Round of Financing After Last Month's Starbucks Deal
News  |  9/17/2012  | 
Square closed its Series D round of financing today after its blockbuster partnership to put its payments technologies in Starbucks locations.
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