News & Commentary
Content posted in May 2014
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Report: Leveraging Innovation Management Will Be Key to Banks’ Bottom Lines
News  |  5/30/2014  | 
Learning how to innovate, and manage an innovation portfolio, will be the key to achieving growth in today’s hyper-competitive banking environment.
The Real Opportunities in Mobile Payments
Commentary  |  5/30/2014  | 
Eventually, opportunities associated with value added services driven by data analytics and the growth of mobile money will converge.
Could Square Change the Commercial Loans Game?
Commentary  |  5/30/2014  | 
Square’s new commercial loans program shows how new entrants can compete with banks with data and analytics and simplified experiences.
Cash Payments at POS Down 10 percent
News  |  5/30/2014  | 
A report form Javelin examines the rise of mobile payments and prepaid cards in popularity.
Chase and U.S. Bank Best in Forrester Mobile Banking Study
News  |  5/29/2014  | 
The top 5 U.S. banks are increasing their transaction capabilities in mobile, but need to offer more self-service options, according to Forrester.
Branch Banking in the New Era of Virtual Customers
Commentary  |  5/29/2014  | 
Banks must innovate in the customer experience at the same rate at which customers are adopting technology.
Turning FATCA into a Competitive Advantage
Commentary  |  5/28/2014  | 
How relationship-based programs can manage compliance and enrich customer relationships
Banks Are Not the Yardstick for Digital Customer Experience
Commentary  |  5/27/2014  | 
If Google were a bank, what would their experience be like?
The Need for Customer-Centric Digital Innovation
Commentary  |  5/27/2014  | 
Emerging technologies and trends like geo-location and the Internet of Things are creating new opportunities for banks to satisfy customers’ needs.
Alternative Banks Appeal to Younger Generations: Report
News  |  5/27/2014  | 
A survey from Accenture looks at the banking habits of those between the age of 18 and 34.
Bank of America To Add Video Conferencing to 500 Branches
News  |  5/22/2014  | 
Bank of America has partnered with Cisco to offer video teleconferencing with remote experts in some of its branches.
Capital One Taps Gifas For Senior Treasury Role
News  |  5/22/2014  | 
He formerly served as head of treasury solutions for RBS Citizens.
The New Normal': US Charges Chinese Military Officers With Cyber Espionage
News  |  5/22/2014  | 
The US Department of Justice and the FBI indict five members of the Chinese military for allegedly hacking and stealing trade secrets of major American steel, solar energy, and other manufacturing companies, including Alcoa, Westinghouse Electric, and US Steel.
Customer Segmentation, Adoption and Risk in Mobile Check Deposit
News  |  5/21/2014  | 
Mobile check deposit is entering a new stage with the development of risk management policies and growing adoption among commercial clients.
Banks Battle For Big Data Talent
News  |  5/21/2014  | 
Salaries are up for IT staff and managers, according to the 2014 InformationWeek Analytics Salary Survey.
10 Components of a Comprehensive IT Security Foundation
Commentary  |  5/21/2014  | 
A financial institution’s digital assets are every bit as valuable as the money in the vault.
Building a Foundation for Meeting Customer Needs in Loyalty
News  |  5/20/2014  | 
RBC Bank, in partnership with Kobie Marketing, has tailored its loyalty program to handle new shifts in customer needs and business goals .
How U.S. Bank Expanded Its Travel Expense Management Programs
News  |  5/20/2014  | 
U.S. Bank forms two travel expense management automation partnerships to complement its branded solution, enabling it to serve the needs of multiple market segments.
How The Cloud Can Help Banks Get Closer to Their Customers
News  |  5/19/2014  | 
Salesforce.com unveils lead and referral engine for retail banking as the first in a series of capabilities designed to help financial services companies build "one-to-one" relationships with customers.
Scivantage and Stevens Institute Launch FinTech Incubator Program
News  |  5/19/2014  | 
The 12-week program supports financial service technology entrepreneurs and early-stage startups.
BIAN Announces Four New Members
News  |  5/19/2014  | 
The not-for-profit association is dedicated to creating a service-oriented architecture standard in the financial industry.
Spreading a Culture of Innovation at US Bank
News  |  5/16/2014  | 
How US Bank is leveraging its innovation team and collaborative initiatives to make payments innovation a part of everyday business.
5 Tips for Operationalizing Analytics
Commentary  |  5/16/2014  | 
How do you take data models out of the lab and introduce them to the real world?
Google Wallet Adds PayPal As Payment Option
News  |  5/16/2014  | 
Google Wallet users can now choose to pay with PayPal when shopping in the Google Play store.
The Emerging Role of the Chief Digital Officer
Commentary  |  5/16/2014  | 
The CDO should be a champions for growth and innovation.
Mobile and Tablet Online Purchases to Reach $293 Billion by 2018
News  |  5/15/2014  | 
Forrester predicts that about 70% of all e-commerce purchases will be made on mobile phones and tablets by 2018.
Can Banks Boost Their Digital Savviness?
Commentary  |  5/15/2014  | 
PwC shares five digital behaviors that are crucial in a changing landscape.
Why Mobility Managers Deserve A Seat At The Table
Commentary  |  5/15/2014  | 
It's not just a couple of VPs sharing a cellphone anymore. You need a dedicated mobility manager equipped to oversee your valuable hodgepodge of mobile devices and data
Internet of Things: Who Gets the Data?
News  |  5/14/2014  | 
Connected machines will spark new negotiations along the supply chain.
BBVA Compass Taps Dennes to Head Digital Banking
News  |  5/13/2014  | 
The bank also announced the hiring of Mark Jamison as the Director of Customer Experience and Business Intelligence.
Report: Card Fraud Biggest Security Concern for U.S. Consumers
News  |  5/13/2014  | 
Card fraud and identity theft were cited as the biggest security concerns by Americans in the 2014 Unisys Security Index.
Banks Position Themselves For Mobile Banking 2.0
News  |  5/13/2014  | 
Mobile banking may have become an established channel, but that doesn't mean there aren't lots of changes ahead. What will mark the next generation of mobile -- and what must banks do to capitalize on these trends?
3 Keys To Making Payments More Secure
News  |  5/12/2014  | 
With data breaches on the rise and EMV far from a reality in the US, two-factor authentication, improved transaction monitoring, and encryption are steps banks can take now to better secure payments credentials.
Risk Tech Spending to Reach $79 Billion in 2015
News  |  5/12/2014  | 
A report from IDC Financial Insights also predicts spending on risk will reach 17 percent of overall IT spending.
4 Steps To Turn Corporate Payments Into A Bank Revenue-Driver
Commentary  |  5/9/2014  | 
It's time for banks to raise their game in the corporate payments arena by investing in new platforms, structures and service offerings.
Innovation Lessons Learned from US Bank
News  |  5/9/2014  | 
US Bank’s payments innovation team has learned how to overcome some major obstacles to innovation in large organizations.
Apple's iPad Still Dominates The Enterprise
Commentary  |  5/9/2014  | 
iPad sales lost momentum last quarter, but Apple remains the tablet king for businesses, according to a new report.
The New FASB CECL Model’s Drastic Data Implications
Commentary  |  5/9/2014  | 
Changes to the CECL model are going to require far more loan data and the input of new elements to keep the cost of compliance down.
Making Data-Driven Decisions in Branch Networks
News  |  5/8/2014  | 
By combining geographic data with bank’s customer data, Pitney Bowes is trying to help banks make smart decisions in their branches.
Chase Rolls Out Mobile Dashboard for Merchants
News  |  5/8/2014  | 
The service provides merchants that are using an iPad with a snapshot of their payment account activity on the go.
EMV Adoption in U.S. Faces Significant Hurdles
News  |  5/6/2014  | 
A new report from Javelin looks at the issues facing widespread and quick EMV card adoption in the U.S. market.
White House Big Data Report: 5 Privacy Takeaways
News  |  5/6/2014  | 
Big data raises serious privacy concerns that need to be addressed, sooner rather than later, report says.
CaixaBank Launches Facebook app
News  |  5/6/2014  | 
The new service will allow users to view account information and make limited transactions via Facebook.
The Business Case for Digital Signage at Bank Branches
Commentary  |  5/5/2014  | 
Digital signage can enhance the branch experience for customers and improve product awareness and sales.
Midsize Banks Trailing in Customer Satisfaction
News  |  5/5/2014  | 
A J.D. Power consumer poll finds that customer satisfaction with banks is up slightly, but midsize institutions are lagging behind.
Has Gamification Taken Hold in Financial Services Yet?
Commentary  |  5/2/2014  | 
With some interesting examples already showing results, it’s time for financial services to take the next step in gamification.
Hybrid Storage Addresses VDI Woes at Bank of Stockton
News  |  5/2/2014  | 
Creating a virtual desktop infrastructure environment causes performance issues that are resolved by adopting a Tegile hybrid storage array.
How Fraud Attacks on Bitcoins Are Changing
News  |  5/2/2014  | 
Fraudsters are finding new ways to steal Bitcoins as the crypto-currency evolves.
Wells Fargo Targets EMV
News  |  5/2/2014  | 
The bank said its new commercial cards that are issued will be EMV compliant.
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