News & Commentary
Content posted in May 2008
HP and EDS -- Is it a Win-Win? I Predict a Lose-Lose
News  |  5/27/2008  | 
My experience with EDS goes back to 1962, not because it was day one for EDS, but instead, to tell you how bad I am at predicting success stories. What I'm good at is predicting failures.
A Little Homework Could Have Saved Banks a Lot of Patents Grief
News  |  5/23/2008  | 
By John Cronin and Rachael Schwartz, ipCapital Group Recent patent-related stories in the news suggest to the inexpert public a disturbing trend that some lucky inventor comes up with a simple concept, receives a valuable patent from a broken patent office and then easily earns hundreds of millions of dollars in licensing fees from industry leaders who cannot afford not to use the new technology themselves. From these stories, the public may start to recognize patents as a threat to industry, a
XBRL US Taps Campbell Pryde to Be VP
News  |  5/21/2008  | 
Pryde joins consortium as VP, domain and chief standards officer.
Richard Lyon Joins Capital One Financial
News  |  5/21/2008  | 
Capital One taps Lyon to be SVP of commercial real estate banking.
BankAtlantic Names Mohr President of Miami-Dade/Broward Branches
News  |  5/21/2008  | 
Chuck Mohr will oversee 51 stores.
Bank of America Promotes Dean Athanasia
News  |  5/21/2008  | 
Athanasia becomes BofA's president of premier banking & investments.
Vanguard Offers New ATM Router
News  |  5/20/2008  | 
The 3410 Access Services Gateway solution improves ATM communication.
Pegasystems Releases Solution for Fraud and AML Investigation Management
News  |  5/20/2008  | 
BPM Solution Framework provides a cross-organization alert and investigations management system.
EVP and CIO Paul Johnson Guides BB&T Corp. in Organic Growth
News  |  5/20/2008  | 
After more than a decade of focusing on M&A, BB&T Corp. looks to grow from within, and in the process is transforming the role of its IT department to become a collaborative value center.
NACHA BITE: How Much of a Threat Is Decoupled Debit?
News  |  5/20/2008  | 
On Monday at the NACHA Payments 2008 conference, I attended a session on decoupled debit aptly named "Decoupled Debit: Threat or Opportunity?" During the session, HSBC's Daniel Eckert, SVP, payments products, and Mike Grossman, CEO of Tempo, an alternative payments company, spoke to a packed room about what exactly decoupled debit is and what it means for banks.
Qualys Offers SaaS Risk Management
News  |  5/19/2008  | 
QualysGuard Enterprise Security and Compliance Suite provides policy compliance, vulnerability management and PCI compliance products.
United Western Bank Taps Jatheon’s Plug n Comply for In-House E-Mail Archiving
News  |  5/19/2008  | 
United Western Bank taps Jatheon appliance for in-house e-mail archiving.
If You're Not Happy With Your Bank's Core System, There Are 101 Solutions Offered by 32 Vendors Who Would Love to Talk to You, Maybe
News  |  5/19/2008  | 
First, a few definitions for the sake of context clarity -- A "solution" is any brand-name system offered as an in-house system or outsource service, and driven by the owner of the system, or a third party. The group of 32 vendors includes any company that has customers that rely on that company to keep their core system running, but all 32 vendors may not be in the business of selling their system to the entire U.S. population of Financial Institutions (FIs). Thus the reason for the "maybe" in
Ryan Buckley Named New CIO at Unibank
News  |  5/19/2008  | 
Former Citizens Financial Group information security director to tap technology to improve customer service.
Fox Chase Promotes Lynch to Chief Payments Officer
News  |  5/19/2008  | 
Keiron Lynch will focus on helping customers understand the new payments landscape.
SunTrust Rolls Out Cell Phone Banking
News  |  5/16/2008  | 
GT Software enables SunTrust to roll out mobile banking on customers' cell phones.
Business Bank of Texas Taps PCS’ Outsourced Core Banking Platform
News  |  5/16/2008  | 
De novo taps PCS' outsourced core banking platform to minimize technology investments.
Telepresence Solutions Help Organizations Enhance Customer Service, Performance and Operations
News  |  5/16/2008  | 
As vendors continue to broaden the telepresence portfolio and banks evolve their network and IT infrastructure, real-time video communication will become increasingly standard.
As Telepresence Becomes More Common in Banking, Use Will Expand to Intercompany Applications
News  |  5/16/2008  | 
To communicate with the greatest number of customers, partners, vendors, and employees, banks can explore a variety of in-house and outsourced telepresence solutions.
Telepresence Allows Banks to Bring Together Global Resources While Offering Quick Return on Investment
News  |  5/16/2008  | 
To best utilize telepresence to improve customer satisfaction and realize enhanced productivity, banks should consider choosing flexible configurations and multipoint capabilities.
As Vendors Introduce Less-Expensive Technologies, Banks Can Capitalize on the Promise of Videoconferencing and Telepresence
News  |  5/16/2008  | 
By allowing participants to see and read each other's body language, telepresence and videoconferencing bolster customer confidence and satisfaction as well as enhance interoffice communications such as training sessions, meetings and interviews.
Banks Leverage New Telepresence Technologies to Enhance Services and Processes
News  |  5/16/2008  | 
Telepresence and videoconferencing promise to improve customer service, cross-selling efforts, training, and more — but how can banks best utilize the emerging technologies?
BPM's Strategic Benefits Offer Greater Agility Enterprisewide
News  |  5/15/2008  | 
Banks are taking business process management beyond simple workflow automation to actually measure and optimize processes ranging from online account opening to compliance.
U.S. Banks Are Talking More About Core Conversions
News  |  5/15/2008  | 
The new generation of core banking platforms promises to improve agility and customer insight through streamlined systems integration. And intensifying competitive forces increasingly are driving banks to consider core system replacements.
ATMs Add New Functionalities
News  |  5/15/2008  | 
Banks are upgrading their ATMs to provide more functionality and help build customer relationships.
Banks’ Risk IT Spending to See Modest Growth
News  |  5/15/2008  | 
Bank IT spending is likely to come under greater scrutiny as the credit crisis continues.
Contactless Payments Are a Stepping-Stone to Mobile
News  |  5/15/2008  | 
Contactless payments are a necessary stopover on the road to mobile payments, Javelin Strategy & Research says.
Banks Eye Opportunities in Healthcare Beyond HSAs
News  |  5/15/2008  | 
Banks are creating end-to-end solutions to drive paper out of the healthcare payments chain.
Wells Fargo Introduces vSafe, a Virtual Safe-Deposit Box
News  |  5/15/2008  | 
Wells Fargo's new vSafe online service securely stores customers' electronic documents.
Consumers Have Great Expectations for Online Security
News  |  5/14/2008  | 
Banks are challenged to meet consumers' expectations for online security.
Green Banking: Reality or Hype?
News  |  5/14/2008  | 
Once upon a time, the only thing green in banking was the cash. Now the financial industry has hopped aboard the Green Express - with mixed results.
Outsourcing is Now More Popular with Banks than In-House, and Bill Gates Knows Why
News  |  5/12/2008  | 
First, I want to be clear about the word "outsourcing" because many writers today use the word to mean "offshore contracting." In this bank technology context, outsourcing has nothing to do with geography. I'm talking about the banking industry in the U.S. where outsourcing was known, 45 years ago, as "service bureau" or "third party processing" or even "correspondent banking." The outsourcing word was adopted as a modern word in 1989 as a result of the IBM/Kodak deal.
Fate of Business Process Patents In Hands of 12 Judges
News  |  5/9/2008  | 
As discussed in my earlier blog on patents, the courts and Patent & Trademark Office have been struggling with how to define whether something that is a business method is patentable material. Some feel that business methods are intangible and should not be eligible for patents, unlike a traditional hardware-based patent. Many of the patent attorneys I've spoke with say that the U.S. patent system wasn't designed to keep up with new technologies, such as software and business processes, and that
Customer Bank Fees: Mint.com Takes on Wells Fargo
News  |  5/7/2008  | 
Danny Peltz from Wells Fargo confessed that his bank's rather cool Stagecoach Island website, complete with avatars, was begun on a bet. But is this the rich experience bank customers really want from their financial institution?
Today's CIOs are No Better Than the CIA When it Comes to Giving Accurate, Defendable and Persistent Advice to the Boss
News  |  5/5/2008  | 
In 1983, I published a set of guidelines designed to protect data (aka electronic money) as gazillions of bytes traveled through copper and chips. Ah, those were the good old days. I was confident I had every threat pinned down to 39 rules. At the time, 39 was about 30 more than the ordinary CIO had identified, and what was worse was most CIOs weren't even worried about any breaches because they relied on one pervasive safety net called "It won't happen to us."
ISO20022/UNIFI is the Answer - What was the question?
News  |  5/2/2008  | 
By Wayne Meikle, Financial Services Director, IONA Technologies People tend to equate ISO20022/UNIFI directly with XML. The benefits are a global set of common standards based on more open and cost-effective XML technology platforms-so life gets easier, doesn't it?
Risk Professionals Will Continue to Thrive in Risky Markets
News  |  5/2/2008  | 
If you're a risk professional, you're in luck. According to the fourth annual Professional Compensation Survey by risk management executive search firm Risk Talent Associates (RTA), today's risk professionals are taking home heftier paychecks. The study looked primarily at risk pros in the capital markets space and found that average total compensation increased by 7 percent in 2007 over 2006, with an 8 percent compound av
Citi Launches White-Label Settlement Service
News  |  5/1/2008  | 
Citi's new foreign exchange (FX) service aims to help emerging economies lower settlement risk by settling both sides of the trade simultaneously.


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