Our society's attitudes about and interaction with the Internet remind me of some kind of unhealthy personal relationship - not exactly puppy love, not exactly fatal attraction, but certainly too optimistic, obsessive and confused.
Rules, Rules, Rules
Financial-services firms including Guardian Life and Huntington Bancshares face numerous compliance challenges.
Third acquisition in month rounds out strategy of creating one-stop processing and solutions source.
Breach of Trust
Data breaches are a constant threat and put companies in danger of losing their most valuable asset: customer trust
Affluent investors typically overlook banks as a source for personal financial advice.
News & Rollouts
WebMethods' Financial Frameworks; Lexmark's Business Document Printer; Paymentech's eCheckSelect; ABN AMRO Rolls Out Odyssey; Caixa Catalunya Deploys Accurate; Banque Populaire Taps Fair Isaac's Solution.
Answering the Call
Financial institutions continue to adapt cutting-edge call center technology to the needs of their very fussy customers. Here's a look inside some of the changing call centers they run.
Winner Take All
Merchants & Manufacturers Bancorp. consolidates core relationships.
Glacial Change No More
First National Bank Alaska activates new features for its commercial banking and real estate customers.
2004 Fed Forecast: Enhanced Electronic Payments
Claudia S. Swendseid, SVP of the committee, spoke with Bank Systems & Technology's Cynthia Ramsaran on the organization's goals for 2004 and what it is currently doing to move the financial services industry gracefully from paper to electronic checks.
NACHA Names Miner; Foliage Finds Director; CBU Promotes New COO; InfoVista Selects SVP.
First Data Picks Providian; Logica Chooses A2iA; Wachovia Runs Hyperion; TecBan Taps NCR; US Bancorp Signs VeriSign; Bank of Jones Uses Brasfield; CIBC Contracts Relizon; AmSouth Expands with P&H
Plays Well With Others
The announcement earlier this month that Microsoft and Sun Microsystems not only had agreed on a legal settlement of their long-standing antitrust, patent and licensing disputes but actually had forged an interoperability agreement seemed almost anticlimactic.
Tiny, Evil Things
Much like spam, spyware is a growing problem that's costing financial services firms such as Raymond James & Associates time and money.