What do the Stress Tests Reveal About Health of the Industry?
The release of the government's stress testing methodology last week was the latest effort to diagnose U.S. bank industry ailments and set a course for recovery. We will certainly learn more when the actual results are released in May. Meanwhile it is important to understand what these tests can and can't tell us about the health of the industry.
Where's the Productivity in Bank IT?
One thing I liked about Alan Greenspan as Fed Chairman was his commentaries about tech productivity. "Productivity" is not a popular word in the typical banker's lexicon. And yet, Alan always touched on the matter if you listened carefully. Listening carefully to Alan wasn't easy. Even Andrea Mitchell doesn't get it when she asks him simple things like what he wants for breakfast (I saw that on 60 Minutes). Alan is like a mosaic. If you get too close, you can't see the big picture. Far away, it
Swine Flu for the Birds
It wasn't too long ago that the world was preoccupied by the threat of avian flu. I would find countless emails in my inbox discussing what financial services firms would need to do in the event of a global pandemic. Contingency plans involving remote working and shoring up banks' communications systems were usually among the top recommendations of the "experts."
Perspectives: Remote Deposit Capture
The consumer market for remote deposit capture is only beginning to be tapped. Who are the target demographic, and will they see its value? Further, what are the challenges and risks banks must overcome to provide consumer RDC services?
Web 2.0 Widget Banking Takes Online, Mobile Channels to the Next Level
Retail financial services institutions are at crossroads. On the one hand, they need to generate business from new and existing customers and on the other, they need to cut costs. Failing at either of these goals could severely impact an institution's ability to survive. So what can financial institutions do? New Web 2.0 widgets just might provide a novel way to succeed at both.
Did You Choose Your Current Bank, Or Did It Happen When You Weren't Looking?
I just read a short piece in the Mercury News about a bank customer who "somehow became a customer of all four of the nation's remaining banking giants." It sounded familiar, so I took a look at my financial database and voila, add me to that list. The difference is I know how I got to be a customer of all four of the nation's remaining banking giants.