News & Commentary
Content posted in March 2004
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One Question For: Louis Barton, Frost Bank
Commentary  |  3/30/2004  | 
How is your institution using data warehousing technologies to improve customer relationships?
Prior Art
Commentary  |  3/30/2004  | 
MasterCard Cashes In On Recurring Payments
Commentary  |  3/30/2004  | 
Merchants follow the card company's lead to improve their bottom lines by cutting processing costs and increasing customer retention with automatic payments.
Managing Risk
News  |  3/30/2004  | 
No longer solely about complying with regulations and protecting cost centers, risk management is being used by banks as a strategic tool to support product development and revenue-generation strategies. Collecting, storing and analyzing real-time data is the key.
News & Rollouts
News  |  3/30/2004  | 
New Products
JPMorgan Finds Onshore Success with Remote IT Shop
News  |  3/30/2004  | 
Scotland-based European Technology Centre paves way for worldwide sourcing model.
How United Bankers’ Bank Ensures Customer Authentication Online
News  |  3/30/2004  | 
Correspondent bank taps fingerprint-recognition system for secure online transactions.
Southwest Bank Prevents Fraud
News  |  3/30/2004  | 
Financial institution uses TCI to automate credit scoring and fraud detection.
Moneris Offers Informational Advantage
News  |  3/30/2004  | 
Card processor provides detailed economic data.
Scotiabank’s New File Clerk
News  |  3/30/2004  | 
Informatica's PowerCenter powers Scotiabank's data warehousing and data mining.
/software/showArticle.jhtml?articleID=201804236
News  |  3/30/2004  | 
Bank uses BVS management system to enhance customer relationships.
Tripping Over Wireless Technology
News  |  3/30/2004  | 
Banks move slowly toward adopting wireless technology as a channel and as an internal tool.
First Tennessee Strives for Fast Clearing
News  |  3/30/2004  | 
Financial Fusion and Viewpointe help Memphis bank supplement FedEx service.
UMB Bank Seeks Mutual Success
News  |  3/30/2004  | 
Missouri-based bank maintains competitive parity through flexibility in payments.
After Check 21, Is It Time for Cash 21?
News  |  3/30/2004  | 
Wells Fargo considers the end of cash as we know it.
One Bank, One Technology Architecture
News  |  3/30/2004  | 
Deutsche Bank to launch multicurrency automated payments platform by year's end.
The End of the Payments Business
News  |  3/30/2004  | 
Moving money is easy. Providing risk, liquidity and information? Now, that's banking!
Surf’s Up for Union Planters’ Last-Ever CIO
News  |  3/30/2004  | 
Tom Burge, EVP and CIO, Union Planters
Exec News
News  |  3/30/2004  | 
Laptop Theft Puts Customer Data At Risk
News  |  3/30/2004  | 
GMAC Insurance tells 200,000 customers they could become victims of identity theft
Telling It Like It Is
News  |  3/30/2004  | 
MasterCard's Jerry McElhatton pulled off a $160 million tech overhaul with a leadership style that's direct and incisive, yet encourages team input.
Visa Expects Debit to Hit 15 Percent of Consumer Payments by 2007
News  |  3/30/2004  | 
Debit transactions growing at double-digit rate.
Merchants Target Banks’ Debit Revenues
News  |  3/30/2004  | 
Merchants have been aggressively slashing their payments-related costs -- at the expense of consumers' banks. A Visa exec describes the challenges for community bankers at ICBA.
Global CEOs Renew Growth Focus But Question Ability to Execute
News  |  3/30/2004  | 
Banks must create architectures that enable responsiveness, according to IBM BCS study.
Jack Henry Continues Outsourcing Expansion, Adds Item Imaging
News  |  3/30/2004  | 
As banks look to cut set-up costs and prepare for Check 21, the technology provider is expanding to meet their needs.
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News  |  3/30/2004  | 
Heartland Taps Jack Henry; Philippine National Bank Picks Misys; ZANTAZ Adds EDUCOM; BankWest Picks Chordiant; Eontec, Norkom Team; Edify Meets Microsoft; CSC Finds Resolution; Sovereign Uses Fifth Third; PSCU Offers Xpedite
KeyBank Streamlines Marine Loans
News  |  3/30/2004  | 
Bank links to IDS electronically to eliminate paperwork.
The Phisher Kings
News  |  3/30/2004  | 
Banks fight back against counterfeit e-mails and password thieves.
Online Banking Moves The Needle
News  |  3/30/2004  | 
According to BCG research, customers who pay bills online move the bottom line.
What Not To Do
Commentary  |  3/30/2004  | 
When you're looking for examples of inconsistent service, inadequate deployment of technology and an overall ability to frustrate, nothing beats the travel industry.
Vaults for Sale
News  |  3/23/2004  | 
If a decline of cash utilization comes to pass, get ready for more write-offs, and even more pain.
Prove It’s Secure
News  |  3/23/2004  | 
Legislators want CIOs and service providers to show that customer data sent overseas is as safe as it is at home
Should Large U.S. Banks Outsource Their Check Processing?
News  |  3/23/2004  | 
Banks should reexamine their transaction processing strategy and consider outsourcing some or all of their back-office check processing functions.
Banking On Customer Care
News  |  3/16/2004  | 
An adaptable infrastructure helps PNC add services quickly in response to a fast-changing market.
Regional Trends in Core Systems Replacement
News  |  3/16/2004  | 
Vendor solutions promise greater speed to market, lower cost, advanced functionalities and higher success rates.
March of the Payments Czars
News  |  3/16/2004  | 
Feeling immense cost pressures on traditional banking? Call in the czars.
One Question For: James R. Belliveau
Commentary  |  3/11/2004  | 
How is Commerce Bank using technology to generate and pursue new revenue streams?
"We Do"
Commentary  |  3/11/2004  | 
Offshore outsourcing does some radical things to the organizational chart.
In the Advice Game, Bankers Lag Behind Financial Planners
News  |  3/11/2004  | 
Affluent investors seek out multiple sources of advice. But only 20% turn to banks for advice, and just a handful use bankers as their primary advisors, survey says.
Meeting the E-Mail Security Challenge
News  |  3/11/2004  | 
As e-mail usage becomes a standard way of doing business in banking, security issues have become an increasingly complex matter. Financial services firms looking to minimize e-mail security risks need to put a plan into place.
Recent Rollouts
News  |  3/11/2004  | 
Ohio Savings Bank Rolls Out EMC; Commerzbank Implements Odyssey; Mitsubishi Deploys Portia
Compliance Watch Helps Westpac NZ Keep Up with New Regs
News  |  3/11/2004  | 
New system will help bank strengthen AML processes
New Products
News  |  3/11/2004  | 
First American Gains Multi-Channel Stability
News  |  3/11/2004  | 
Community bank adopts DataMirror's iCluster solution to support its core systems.
People’s Bank Upgrades Lending with New Baker Hill Solution
News  |  3/11/2004  | 
Bank tackles growing volumes by automating credit scoring and underwriting activities.
Commerce Bank Goes on the Offensive To Fight Attrition
News  |  3/11/2004  | 
Gains ammunition from Harte-Hanks' DDB to stave off customer defections.
Gaining the Scale Advantage in Mortgage Lending
News  |  3/11/2004  | 
BearingPoint initiative aims for transformation of the mortgage business.
Union Bank Uses eLynx To Securely Send Closing Documents
News  |  3/11/2004  | 
Bank cuts down processing time and transmits secure data via the Web.
Making the Most of the Audit Function
News  |  3/10/2004  | 
Columbia Bank uses Datawatch's Monarch report mining tool to improve internal audit.
What’s Up, Docs?
News  |  3/10/2004  | 
Banks move towards electronic systems to manage documents.
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