Bank Customers Favor Birthdate PINs
Too many people use a date for their bank card PIN, giving attackers an edge in figuring out the number, reports Cambridge University researchers.
3 Hot Banking Markets Beyond the Obvious
When it comes to identifying potential geographic markets for growth and investment, banks have been focusing on the prominent BRIC nations: Brazil, Russia, India and China. While these four countries are attractive to financial services organizations seeking new opportunities to grow, global financial services growth opportunities need not be limited to the BRICs. BS&T explores growth beyond the BRICs, with snapshots of other hot banking markets in Latin America, Hong Kong and South Korea
Eliminating the Paper Beast
First United Bank uses an Open Text BPM solution to run a more efficient business operation and improve customer service.
A New Customer Experience Leader: Q&A With USAA's Jeff Easley
At a time when banks often are public enemy No. 1, how did USAA Federal Savings Bank manage to top Forrester Research's 2012 Customer Experience Index? Simply by putting the customer first, says Jeff Easley, USAA executive director of deposits product management.
3 Steps to Building a World-Class Bank
With global markets growing increasingly important to banks bottom lines, optimizing world-wide operations has become a business imperative. Here are three tips to help banks achieve world-class distinction
Preparing Your Bank for BYOD
There are some issues related to trust and liability that banks must not forget to address before implementing a bring-your-own-device program.
4 Burning Questions for Bank IT in 2012
Bank IT and business executives have many questions about how to address the critical issues of 2012, including the need for business model transformation, the impact of social media and big data, and dealing with legacy infrastructure while seeking increased technology efficiency. IDC Financial Insights' David Potterton provides some answers about what to expect in the year ahead.
Oracle to Focus on R&D Investment
At a forum sponsored by the company, Oracle executives pointed to financial services channel integration as a big part of its product offering.