Banks Planning Flexible IT Budgets for 2010
The continuing uncertainty about financial services regulation will complicate 2010 IT budgeting by forcing banks to try to balance caution with innovation and efficiency with flexibility.
The Bank Technology Hot List: Solutions That Sizzle
According to a cross section of bank tech executives, this could be the year that heretofore unproven solutions -- including mobile payments, cloud computing and social networking -- become essential components of banks' strategies.
FTC Sues Intel for Stifling Competition
In a new lawsuit filed on Wednesday, the Federal Trade Commission (FTC) is alleging that Santa Clara, Calif.-based chipmaker Intel has stifled competition in the microprocessor market.
Fraud: Social Media Heightens New Threats
As fraudsters increasingly seek to exploit weaknesses in consumers' defenses through social engineering schemes rather than hack vulnerabilities in banks' security systems, the need for enterprisewide solutions to detect fraud across channels is greater than ever.
IBM to Acquire Lombardi
IBM has entered a definitive agreement to acquire business process management (BPM) software and services firm Lombardi.
Santa's Gift To Bankers-The Merit Score
The North Pole--I know how much you all pay attention to the quintessential Credit Score in evaluating the credit worthiness of borrowers. Since it hasn't worked to prevent all sorts of lending disasters, I'm offering you something else in your attempts to set the banking business on its right course. I call it the Merit Score. It's similar to what I use to keep track of who's naughty or nice.
BB&T Selects NICE SmartCenter to Enhance Customer Service
NICE SmartCenter is a suite of pre-packaged business solutions that address specific business issues, powered by functional components spanning call recording, quality management, multi-channel interaction analytics, workforce management and performance management.
Finding New Acquisition Opportunities Among Current Customers
By Margot Vaughan, MasterCard Advisors
As consumers struggle with debt, issuers have-quite appropriately-refocused their acquisition efforts. U.S. issuers reduced their direct mail credit card offers 27 percent in 2008, some by as much as 61 percent. But going too far in that direction can lead to lost market share and portfolios with high inactive rates and losses.
Instead, card acquisition efforts now should largely focus on finding opportunity among the bank's existing customer bas
TARP Extended Through October 2010
Since I'm conscientiously objecting to pay attention to anything related to Tiger Woods, his alleged infidelities or his Swedish mother-in-law, the biggest news today, in my opinion, comes out of Washington, where the Obama administration has announced plans to extend the troubled assets relief program (TARP) through next October.
Consumers Are Ready to Protect Their Accounts, But Will Bankers Let Them?
By James Van Dyke, Javelin Strategy & Research
A popular misconception about consumers' willingness to be involved in fraud protection is holding back retail bankers' profitability. New Javelin factual research debunks the mistaken belief that consumers won't sacrifice convenience in order to increase security. By analyzing rigorous data comparing latest behaviors and preferences toward banking security, Javelin identifies steps bankers can take to not only lower their fraud mitigation costs
Citigroup, Wells Fargo Disagree with Government on TARP Repayment
With Bank of America having repaid its TARP loans last week, others are looking to follow suit. That is proving, however, easier said than done. The Wall Street Journal reported on Tuesday morning that both Citigroup and Wells Fargo have found themselves at odds with the federal government over the amount of capital each will be required to raise to exit the Troubled Asset Relief Program.
SAP Launches Banking Suite
SAP has launched SAP banking service 7.0, a set of innovations to its industry-specific banking software suite.
Bank Tech Innovation and the Great Recession - 2010 Outlook
By Bill Bradway, Bradway Research
The opportunities for bank tech innovation have been expanding over the past 40 years. When I started my banking career in 1973, the automated cash dispenser/ATM was the emerging innovation. Over the past 36 years I have followed wave after wave of promising "innovations." As the banking industry begins its recovery from the Great Recession, eyes and minds are shifting their focus back to identifying the most promising bank tech innovations for the nex
Alliant Credit Union Selects Geezeo for PFM
Alliant Credit Union selects Geezeo for PFM; credit union will integrate solution with online banking offering; aims to increase retention, attract new generation of members.
TriNovus Launches Stress Testing Solution
TriNovus developed BankRisk as a tool for banks to utilize partly in response to the federal banking regulators' concerns about community banks' increased participation in commercial real-estate lending.
Fostering and Promoting Diversity in Workplace IT Departments
By Kristina Draper, Wells Fargo
In today's business environment, there is an increasing focus on cultivating a diverse workforce. But achieving diversity can be a challenge for many organizations, particularly in IT fields. While there are several contributing factors, one key driver is simply that the numbers of certain racial and ethnic minorities in IT are not proportional to their numbers in the population. In addition, in the U.S., the percentage of female IT employees has steadil