News & Commentary
Content posted in November 2007
2008 Financial Services Outlook Delves Into Hot Banking Trends
News  |  11/28/2007  | 
Bank Systems & Technology polled a cross-section of industry executives to come up with a preview of IT spending priorities and delved into some of the technologies expected to have the most impact on the business in the coming year.
Taking Its Lumps and Moving On
News  |  11/26/2007  | 
Despite the subprime meltdown banks will continue to invest in certain IT areas, including front-end customer management systems, new-account opening processes, mobile banking and payments, and, of course, compliance.
News  |  11/26/2007  | 
JPMorgan Chase expands its accounts payable outsourcing offerings.
Banks Do It, Home Builders Do It, Automakers Do It, Consultants Do It, And Now, Even Bank Tech Vendors Might Lay Off Employees For The First Time In History
News  |  11/26/2007  | 
Fiserv has never had a layoff. Nor has Metavante, Jack Henry, Open Solutions, Harland Financial Solutions, Computer Services, Inc. or COCC. It's hard to tell if Fidelity National Information Services has had any layoffs because they selectively discharged redundant employees as they acquired like companies, and I'm not sure that counts as a layoff. Suffice it to say, bank tech companies have been constantly adding employees to satisfy a growth record that never dipped in over 40 years.
Not All Technology Predictions Come True
News  |  11/26/2007  | 
Past experts had a hard time predicting the future of technology.
Online Account Opening Provides Myriad Benefits to Retail Banks
News  |  11/26/2007  | 
Online Account Opening From processing efficiencies to competitive differentiation, online account opening offers myriad benefits to retail banks. A successful online account-opening program, however, requires the right products and capabilities, including fraud protection and real-time decisioning.
Shaping the Future
News  |  11/26/2007  | 
Bank Systems & Technology's editors identify some notable industry movers and shakers with opportunities to make a difference in the banking technology world in the coming year.
Data Leakage Still Prime Concern
News  |  11/26/2007  | 
Data leakage will continue to plague financial institutions in the coming year.
Mobile, Risk Management Among 2008 Payments Trends
News  |  11/26/2007  | 
NACHA says banks' payments strategies must continue to evolve with customer preferences.
Predictive Analytics and Complex Event Processing Technology Move to Cutting-Edge of Financial Services Industry
News  |  11/26/2007  | 
Financial services companies are analyzing rising data volumes with predictive analytics to glimpse the future, segment consumers, build stronger customer relationships and reduce fraud.
Technology Executives Have a Need for Speed
News  |  11/26/2007  | 
Our editors asked experts across the financial services industry to predict the hot technology topics for their sectors in 2008. Analytics, risk management and integration will top financial services IT executives' to-do lists in 2008.
Financial Institutions to Increase Spending Modestly On IT In 2008
News  |  11/26/2007  | 
Technology spending by banks, capital market firms and insurers will be tempered by compliance and other market factors.
Javelin Finds More Banks Using Multi-factor Authentication
News  |  11/26/2007  | 
Javelin study finds more banks using multifactor authentication.
Lending Tech Vendor Space to See Realignment
News  |  11/26/2007  | 
In the face of the credit crunch, some lending tech vendors find opportunity.
SAS Builds Card Fraud Protection With HSBC
News  |  11/26/2007  | 
SAS launches card fraud protection system developed with HSBC to the wider financial services industry.
Is Your Bank's Web site Webby Worthy?
News  |  11/26/2007  | 
Do you think your bank's Web site is the best out there? Well, now is your chance to gain some recognition for your online achievements.
Caution Is the Key to the Chinese Card Market
News  |  11/21/2007  | 
Everyone in banking seems to want a piece of China. And why wouldn't they? The Asian nation isn't only an economic powerhouse, but contains a quarter of the world's population. Just think of the customer acquisition opportunities. However, if you're a non-Chinese provider of financial services, the barriers to your entering this market are many.
Capital One and NetSpend Terminate Acquisition Deal
News  |  11/20/2007  | 
Capital One will take a minority stake in NetSpend to better exploit strengths of both companies.
Enhancing The Blog
News  |  11/19/2007  | 
Last week's blog about large bank vs. small bank technology produced exceptionally good and meaningful feedback. I believe the three respondents added new dimensions to my message, and thus I want to make sure everyone sees the wisdom of the three gentlemen who commented.
RDS SPECIAL: The Next Generation of Online Banking
News  |  11/18/2007  | 
Generation Y members and 22 million small business customers represent two huge untapped market that banks can reach through online banking.
RDS SPECIAL: The Checking Account will Evolve and Branding will Make All the Difference
News  |  11/15/2007  | 
OK, I think we all know the writing is on the wall for checks. But just for the heck of it, I decided to attend a session at Retail Delivery called Why Is It Still Called a Checking Account? Dove Consulting managing vice president David Dove discussed with attendees the continuing decline in check volume and the rise in electronic payments, along with how branding can make a difference in banks' account acquisition and retention efforts.
RDS SPECIAL: SAP and CSC Form Alliance to Offer Banks Pricing Optimization Technology
News  |  11/15/2007  | 
RDS SPECIAL: SAP and CSC Form Alliance to Offer Banks Pricing Optimization Technology
RDS SPECIAL: Jack Henry & Associates Announces Mobile Banking Solution
News  |  11/15/2007  | 
RDS SPECIAL: Jack Henry & Associates Announces Mobile Banking Solution
RDS SPECIAL: Epson Introduces CaptureOne Check Scanner for Branches
News  |  11/15/2007  | 
Epson expands branch capture solution.
RDS SPECIAL: Capital One's Lynn Pike Outlines the Three Elements to Successful Innovation In Banking
News  |  11/14/2007  | 
After an unsuccessful attempt to find a sandwich at lunch on Wednesday (Note to BAI: Next year, order more sandwiches), I wandered over to the large ballroom to hear Lynn Pike, president of Capital One, give a talk on innovation. Fine, a positive message like that could help take my mind off my hunger! And seeing the clips of the firm's well-known Visigoth TV ad campaign was good for a few laughs.
RDS SPECIAL: U.S. Banks Should Learn About Mobile from International Counterparts
News  |  11/14/2007  | 
There's no doubt that the U.S. is blessed technologically. We've nurtured the seeds of innovation on so many levels. But then I talk to people from other countries about what they're doing with mobile phones and I feel like we're a bunch of cavemen here!
Heed the Call of Web 2.0
News  |  11/13/2007  | 
The importance for banks in applying Web 2.0 is not just about marketing to a more technology-driven demographic (e.g. Gen Y). It is about not being disintermediated.
Big Bank vs. Small Bank - Which One Has The Best Technology?
News  |  11/12/2007  | 
Once again, I first must confess to a bias before making this case. "Big" by itself has never impressed me. "Big and capable" is another matter. So when I tell you that small banks have better technology than the giants, I'm ready to defend my statement with facts.
GUEST COLUMN: Biometric Signature Authentication for the Information Age
News  |  11/12/2007  | 
Biometric signature authentication shows promise for securing transactions.
Visa and American Express Settle Legal Dispute
News  |  11/9/2007  | 
Anti-trust suit finally comes to an end as Visa agrees to pay American Express $2.25 billion.
The Greening of Financial Services
News  |  11/7/2007  | 
Gartner offers logical tips for becoming a "green" FI.
Jack Henry In Alliance with iPay
News  |  11/7/2007  | 
JHA hooks up with iPay in remarketing relationship.
Misys and Wipro Team Up to Serve Middle East
News  |  11/7/2007  | 
Misys takes aim at growing Middle Eastern market with Wipro partnership.
Online Message Centers: The Wait is Over
News  |  11/6/2007  | 
With improvements to online security, come options to improve customer service and reduce servicing costs.
Western Union to Offer Mobile Remittance Service
News  |  11/6/2007  | 
GSM Association and Western Union Company announced late last month an agreement to facilitate the development of cross-border mobile money transfer services
How Important Is Wall Street When a Bank Selects a Tech Vendor?
News  |  11/6/2007  | 
When I am called upon to assist a bank in the selection of its primary tech vendor, I pay attention to 814 tests. The price of the stock is not one of the.m
Bank of America Tops Large Banks in Combating Identity Fraud
News  |  11/5/2007  | 
New Javelin Strategy & Research report shows top U.S. banks succeeding in identity fraud resolution, slower progress in detection and prevention capabilities.
IBM and Grameen Team Up to Expand Microfinancing
News  |  11/5/2007  | 
New effort with IBM will expand Grameen' Foundation's open source solution for microfinancers, potentially helpling the poor.
Citi’s Prince Retires, Rubin and Bischoff Step In
News  |  11/5/2007  | 
Management shakeup at Citi results from mortgage fallout.89999998888888888
Scarborough Building Society Achieves IT Agility With Systems Migration Supported by BluePhoenix
News  |  11/1/2007  | 
Scarborough Building Society achieves IT agility with systems migration.
Banks Are Creating a New Kind of Customer Intimacy With Web 2.0 and Social Networking
News  |  11/1/2007  | 
Banks increasingly are tapping into Web 2.0, including social networking sites, like Facebook and Myspace, to connect with young consumers in the ways they connect with each other.

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