News & Commentary
Content posted in November 2006
Financial Firms Use Software Tools to Reduce Risk, Comply with New Regulations
News  |  11/30/2006  | 
About a quarter of all companies have to comply with an average of six to eight regulations, and larger financial services firms are subject to a dozen or more, says the Yankee Group.
Keeping Payments Relevant
News  |  11/30/2006  | 
In his 23 years at Pittsburgh-based PNC Financial Services Group ($93 billion in assets), SVP Thomas Kunz relates, the pace of change has never been as rapid as it is today -- not even when he was in charge of the bank's e-business initiatives during the Internet boom.
Top 10 Most Overlooked Aspects of IT Security
News  |  11/28/2006  | 
Before you hunker down, all comfy and cozy, in front of a crackling holiday fire, hold the fruitcake and eggnog: Feel like you're forgetting something?
Three Major Strategic Shifts to Drive Global Financial Services Institutions in the Future
News  |  11/28/2006  | 
New Series of TowerGroup research reports identifies top trends impacting core sectors of global financial services industry in 2007.
The Handheld Bank
News  |  11/28/2006  | 
As consumers' lifestyles grow ever-more mobile, they increasingly are demanding financial services on the go. To meet customer expectations -- as well as improve productivity and client wallet share -- banks are beginning to roll out mobile and wireless banking applications.
IT Asset Management: From the Data Center to the Desktop
News  |  11/27/2006  | 
IT Asset Management For banks, effective IT asset management is necessary for both regulatory and contractual compliance. But it also can improve lifecycle management, identify underutilized hardware and software, and reduce inventories, resulting in significant cost savings.
Ringing Out Savings
News  |  11/27/2006  | 
Barclays improves call center efficiency and turns cost centers into assets.
Wachovia Upgrades Training and Reviews With SumTotal
News  |  11/27/2006  | 
Wachovia cuts costs and improves tracking by bringing employee training in-house.
What Banks Don’t Know About E-mail Archiving Can Hurt Them
News  |  11/27/2006  | 
Recent lawsuits draw attention to the dark side of e-mail management.
Instant Messaging Gets Delayed Treatment
News  |  11/27/2006  | 
Instant messaging is the fastest-growing communications medium of all time, according to a September study from the Radicati Group
RiskProfile Helps Banks Target Risk IT Spending
News  |  11/27/2006  | 
RiskProfile helps banks zero in on specific risk-mitigation technologies.
Banks to Allow E-Bill Pay Customers to Pay With Cards
News  |  11/27/2006  | 
Banks' online bill pay services will soon allow payments via plastic, expert predicts.
Deutsche Bank Picks NetDeposit for Remote Deposit Capture
News  |  11/27/2006  | 
Deutsche Bank becomes NetDeposit's latest remote deposit capture client.
Resilience You Can Measure
News  |  11/27/2006  | 
Financial Services Technology Consortium and 15 banks lead effort to establish business continuity standards.
Merger Season
Commentary  |  11/27/2006  | 
In Minnesota, where I went to college, they say there are two seasons: winter and road repair. The climate feels similar in the financial services industry, where consolidation is occurring at a pace that makes one conclude there are two seasons in banking: mergers and integration, which could be considered the industry equivalent of road repair.
2007 Is Looking Like The Year Cell Phone Banking Gets Started
News  |  11/22/2006  | 
Big banks aren't on board yet. But the infrastructure's being put in place, and Cingular is about to turn up the heat.
Zions Bancorp Upgrades Workforce Solution
News  |  11/21/2006  | 
GMT latest workforce optimization solution, GMT Planet 9.5, will allow firm to more closely monitor internal branch performance.
Metavante and Yodlee Partner to Beef Up Online Bill Pay
News  |  11/21/2006  | 
Yodlee credit and debit card payment options available on Metavante online bill pay solution.
Converting to a Relationship: Banks Need to Tap Young Service Seekers to Add More Loyal Customers
News  |  11/21/2006  | 
New research shows large banks are paying price for scarcity of loyal customers.
Tech Industry Urges Congress To Pass Immigration, Other Reforms Before Adjournment
News  |  11/20/2006  | 
The Information Technology Association of America says lawmakers in the 109th Congress need to act on a number of issues the group says are critical to the United States' global competitiveness.
Financial Services Among Top Companies Making Strong Case for Security Programs
News  |  11/14/2006  | 
Study shows companies in critical industries, like financial institutions, are more apt to gain support from upper management for security initiatives, but problems remain.
Dury Hired as New Fifth Third CIO
News  |  11/14/2006  | 
Fifth Third taps Dury for CIO position.
SVPCO Image Payments Network Exchanges 99 Million Check Images in Ocober
News  |  11/14/2006  | 
Monthly Volume to exceed 2006 projections two months early
Phishers Pocket $2.8 Billion From Unsuspecting Consumers
News  |  11/9/2006  | 
Criminals running phishing scams are raking in more money than ever, according to a Gartner survey.
UPIC Adoption Picking Up Among Businesses
News  |  11/7/2006  | 
Businesses increasingly choosing secure ACH payments with UPICs.
Cognos Targets Banks' Customer Data With Latest Performance Blueprint
News  |  11/6/2006  | 
The new software lets bank managers tap into customer information to analyze behavior, revenue streams, and profitability by customer or groups of customers.
Financial Services Among Top Four Industries to Spend Big on Online Ads
News  |  11/6/2006  | 
Spending is expected to increase across all industries, but the four biggest spenders—including travel and financial services--are expected to open their wallets wider to take advantage of consumer trends.
Phone Banking System Knows You by Your Voice
News  |  11/3/2006  | 
Software from RSA refers to a voiceprint -- essentially a sound bite of a voice -- and matches it to individual customers.
Compulinx CEO Arrested, Charged With Identity Theft From His Own Employees
News  |  11/1/2006  | 
Terrence D. Chalk, nephew charged with submitting about $1 million in credit applications using the names and personal information of employees.
ECM
News  |  11/1/2006  | 
Enterprise content management enables banks to distribute and act on content from virtually any source, and promises to improve productivity, cut costs and enhance service.


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