News & Commentary
Content posted in November 2005
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Cheating on the ID Challenge
Commentary  |  11/30/2005  | 
The personal data required to obtain a full dossier on someone seems insufficient compared to the prize.
Recent Rollouts / Closeup: Renaissance Capital Calls on ASA to Keep Watch on Data
News  |  11/30/2005  | 
Renaissance Capital calls on ASA to keep watch on data.
New Products
News  |  11/30/2005  | 
Help for the Help Desk
News  |  11/30/2005  | 
UniPress tool enables Main Street Bank to manage requests, agent workflow and SLAs.
Dealing With Data Theft After the Fact
News  |  11/30/2005  | 
What if your customers' data is stolen? By proactively communicating with customers and taking quick action, banks are turning the potential disaster into an opportunity to strengthen customer relationships.
The Blended IT Team
News  |  11/30/2005  | 
To make the most of their technology resources, banks are searching for the ideal workforce balance between internal expertise and outsourced efficiencies.
Show Me More Than Money
News  |  11/30/2005  | 
Some banks may need more than attractive salaries to retain the best IT talent.
Training for Success
News  |  11/30/2005  | 
Banks are turning disparate IT talent into cohesive teams.
Check 21 Requirements Are Only Beginning
News  |  11/30/2005  | 
The real legal challenges associated with Check 21 are only beginning to emerge.
Check 21: Evolution, Not Revolution
News  |  11/30/2005  | 
A year after its passage, Check 21 is not quite the revolutionary catalyst Congress anticipated. But it still holds promise to free the banking industry from the tyranny of paper-based processing.
Exec News
News  |  11/30/2005  | 
FSTC, Fiserv, Cole Taylor, M&I
A Searchlight for Banks in Cyberspace
News  |  11/30/2005  | 
Google helps FSIs jump to top of consumers' online searches.
News  |  11/30/2005  | 
Consumer e-payments on the rise, study confirms.
The Industry Reacts to FFIEC Guidance on E-Banking Authentication
News  |  11/30/2005  | 
Banks seek balance between customer convenience and online security.
Credit Union Anticipates FFIEC Authentication Guidance
News  |  11/30/2005  | 
When examiners started asking about authentication, the CU's infosec manager sought an unobtrusive solution.
Calling in Sick
Commentary  |  11/30/2005  | 
With this year's brutal hurricane season officially over and winter looming, many bankers likely have business continuity and disaster recovery on the brain -- and rightly so.
BofA Exec Plays Matchmaker Between Check Image Networks
News  |  11/29/2005  | 
Endpoint Exchange and Viewpointe have agreed to interconnect their respective networks.
What, Me Worry?
News  |  11/29/2005  | 
One of these days I'd like to pick up the paper and read an article about how there was a crisis averted due to superior long-range planning by a government agency. In the meantime, we get the GAO describing the inability of various government agencies to come to a consensus on who should be in charge of delivering expertise in anti-terrorist-financing to countries that need our help. I truly hope they figure it out before FEMA gets involved. The NY Times story: U.S. Lacks Plan to Curb Terro
Cole Taylor Bank Turns to Security Event Management
News  |  11/21/2005  | 
While firewalls and IDSs watch Cole Taylor Bank's Windows servers, a SEM appliance watches its security infrastructure, keeping black hats away from the company's internal systems.
PKI-Squared: TriCipher Offers Multiple-Key Security Solution
News  |  11/14/2005  | 
Vendor offers protection against man-in-the-middle attacks with enhanced PKI.
Cheating on the ID Challenge
News  |  11/14/2005  | 
Since September 2005, the three major consumer credit reporting agencies have been required to provide upon request free annual credit reports. So, to see what the agencies have on record, I sent many of my personally-identifying characteristics through a secure Internet connection in exchange for comprehensive reports from Equifax, Experian and TransUnion.
PC Containing Consumer Credit Data Stolen
News  |  11/9/2005  | 
TransUnion will review its data handling processes after loss of desktop system with information on more than 3,600 consumers
Banks and Businesses Getting Tools To Beef Up Online Authentication
News  |  11/8/2005  | 
The Liberty Alliance is developing standards for online authentication, vendor Entrust upgraded its software, and industry associations downplay the risks while saying they must be taken seriously.
October Surprise: The Industry Reacts to FFIEC Guidance on E-Banking Authentication
News  |  11/8/2005  | 
U.S.-based financial institutions have been slow to adopt authentication technologies that require the user to carry a physical device.
Innovative CIOs: Moving On Up
News  |  11/8/2005  | 
Back in business school, on my first day of the required Marketing class, the professor put a slide up on the board that said something to the effect of: "More of today's CEOs have risen to the top through the marketing function than from any other area of business." Of course, hyping one's own field of interest is something you'd certanly expect a marketing professor to do. Nevertheless, the slide made an impression. Was there something about Marketing, compared to Finance, Operations or anyth
Two-Factor Authentication? Only on paper...
News  |  11/4/2005  | 
Security firm F-Secure has the details of the phishing attack on Swedish bank Nordea, as well as several other informative entries in their security blog.
Data Security: How Much Is Enough?
News  |  11/4/2005  | 
As Congress considers legislation to protect customer accounts, card issuers toughen their own data-security requirements
Unfrozen Caveman Developer
News  |  11/3/2005  | 
Before becoming a chronicler of the banking industry, I worked as a database developer. I mostly worked with an obscure hierarchical database tool called Omnis, which had the claim to fame of being the first cross-platform (Mac/PC) database for the first GUI version of Windows. Subsequently, I left the programming game to get an MBA and then, to make a long story short, here I am. Now that I'm also managing the Web sites for CMP Media's financial industry publications, I've found it necessary
Addendum: Take That to the Bank
Commentary  |  11/2/2005  | 
Equal Protection
Commentary  |  11/2/2005  | 
Western Union Flying High With Cash Payments
News  |  11/2/2005  | 
New outlet for airline tickets taps underbanked market.
Early Warning System
News  |  11/2/2005  | 
M&T Bank taps monitoring solution to improve security and comply with Sarbanes-Oxley.
A Warehouse of Opportunity
News  |  11/2/2005  | 
St. George Bank increases data capacity and improves events-based marketing.
Walk Before You Run
News  |  11/2/2005  | 
A slower approach to outsourced lending pays dividends for First Magnus.
Quicker Cash in Hand
News  |  11/2/2005  | 
TD Banknorth shows customers that speed and lending do mix.
Show Me the Money
News  |  11/2/2005  | 
As competition heats up and margins shrink, lenders are seeking ways to improve efficiency.
Zeman
News  |  11/2/2005  | 
New technology reinvigorates the concept of the financial services hub.
The Evolving CIO
News  |  11/2/2005  | 
Increasingly, today's banking CIOs are called upon to achieve corporate objectives as partners of the business. As a result, strategy has become as much a part of the job as technology, according to experts, including three "Innovative CIOs" profiled by BS&T in 2004.
Conquering IT Growing Pains
News  |  11/2/2005  | 
Small Staff, Big Returns
News  |  11/2/2005  | 
Don't Sweat the Small Stuff
News  |  11/1/2005  | 
Stranger in a Strange Land No More
News  |  11/1/2005  | 
Wachovia's Jean Davis proves that having a computer science degree to run a bank's IT department is optional.
Technology Leaders Take Center Stage
News  |  11/1/2005  | 
IT's role at banks increasingly puts senior technology executives in the limelight.
Defending the New Frontier
News  |  11/1/2005  | 
M&T Bank ($52.9 billion in assets) takes seriously the threats posed by phishing and pharming attacks as well as spam, spyware and identity theft. Though it has been hit with two phishing attacks in the past six months, thanks to a vigilant information security defense system, no M&T customer's financial data has been compromised. Matthew Speare, M&T's chief information security officer, discusses how the Buffalo-based bank has fortified itself against Internet attacks in an interview with In
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