One Thing Leads to Another
Last month's feature on bank branches included a description of a possible branch of the future, in which videoconferencing technology enables the outsourcing of the product expert.
In preparing for The Check Clearing for the 21st Century Act, which went into effect on Oct. 28, banks had to rethink their check processing and the technology needed to support it.
No Traffic Jams Ahead
American Eagle Federal Credit Union boosts Web banking capacity with Certegy solution.
A Helping Hand
Banks recognize that improved communications between IT and business managers is vital to successful project management. To help open the lines of communication, they are increasingly turning to third-party providers.
Reflections on Risk
Leading banks are pursuing new ways to achieve competitive advantage through superior risk management.
BofA Acquires National Processing
In a move that will improve Bank of America's ability to deliver electronic payments solutions, the Charlotte, N.C.-based bank purchased National Processing for $1.4 billion.
JPMorgan Chase's Heidi Miller argues that paper must go.
Newer and more intelligent phishing attacks target bank customers globally.
It must be the constant noise, bright lights and ever-present cigarette smoke, but there's something about Las Vegas - where I was attending BAI's Retail Delivery event as I wrote this column - that inspires philosophical ponderings and a sudden ability to find symbolism in the most mundane objects.
ID Under Lock and Key
Banks face mounting pressure from consumers to take action against identity theft. Are they moving fast enough to beat the hackers and phishers?
Online Bill Pay Makes Strides
Online bill payment has made some significant strides in the past two years. In 2004, Celent estimates that 17.7 billion bill payments were made by consumers in the US.
XBRL Moves Toward Adoption
Adoption of standard requires motivation, technical standards, taxonomies, software and implementation, says XBRL chair.
Data Demands Respect
Acxiom has quietly made a billion-dollar business out of handling data for companies including Bank of America, JPMorgan Chase and MBNA America.