News & Commentary
Content posted in November 2003
BankOne Awards Top IT Suppliers
News  |  11/30/2003  | 
Bank debuts award ceremony to honor solution providers for outstanding performance.
Chase Centralized Messaging Center Increases Security
News  |  11/30/2003  | 
New online message center provides more efficient and secure customer service.
LendingTree Gets Smart, Buys Competitor
News  |  11/30/2003  | 
Online lender grabs GetSmart.com from Providian.
Counterfeiters Have New Imaging Tech, Too
News  |  11/30/2003  | 
Banks should watch out for high-tech imaged forgeries.
Bank Bytes
News  |  11/30/2003  | 
World Briefs
News  |  11/30/2003  | 
BofA Expands India Development Center
News  |  11/30/2003  | 
Decisions on outsourced jobs to come by year end.
Banks Aim To Increase Revenues Through Innovative Uses of IT
News  |  11/30/2003  | 
Banks in InformationWeek 500 seek productivity gains.
Careful What You Wish For: Technology Is Key to BofA/Fleet Deal
News  |  11/30/2003  | 
Bank of America and FleetBoston must decide how best to assimilate their systems.
Damning with Faint Praise
Commentary  |  11/30/2003  | 
The winner of last month's "Now you tell me!" award was Charles Prince, Citigroup's recently named CEO, who stated in a presentation about the institution's global corporate and investment bank, "The era of the transformational merger is over."
Cisco Sees Ramp-Up in IP Telephony
News  |  11/24/2003  | 
The pace of IP telephony has been picking up, thanks in no small part to the increasing interest of financial services firms.
Electronic Debits Help Improve Bill Payment
News  |  11/24/2003  | 
Accounts-receivable check conversion lets companies collect funds more efficiently.
Internet Security & Fraud: The Wild, Wild West Online
News  |  11/24/2003  | 
Phishing, worms, hackers, hijacking, and "spyware" are the quintet of criminal activities currently attacking the consumer side of the Internet.
Bank One’s Retail CEO Reshuffles Branch Staffing
News  |  11/17/2003  | 
Bank One's technology spending has moved from the back-office to the branch network.
Lehman Takes Control of Provisioning
News  |  11/17/2003  | 
Most enterprises still address the provisioning and de-provisioning of users with a motley assortment of disparate tools in multiple locations, inconsistent and unenforceable policies, manual processes, and teams of system administrators.
Cash Management: An Industry in Transition
News  |  11/17/2003  | 
As corporations evolve and increasingly embrace Internet banking, the cash management solutions available to them are also receiving a makeover.
BofA Provides Calif. Blue Cross With Electronic Payments & EOBs
News  |  11/11/2003  | 
Through Bank of America Global Treasury Services, Blue Cross of California will offer expanded information services to its physician partners, including streamlined claims payments and paperwork.
Bear Stearns Signs Up For Overseas Services
News  |  11/11/2003  | 
Bear, Stearns & Co. joined the growing number of financial-services companies that are moving technology work offshore, naming India-based Satyam Computer Services Ltd. as a preferred IT-services vendor.
Sungard’s New Focus
News  |  11/11/2003  | 
The company known for providing disaster-recovery services is now offering broader information-availability services.
KeyCorp Cans the Old and Grows with the New
News  |  11/4/2003  | 
To keep IT up to date, bank upgrades to an automated patch-management system.
BankBoston Argentina Upgrades Reporting Software
News  |  11/4/2003  | 
With more than 700,000 clients, bank needs new tech to manage volumes of data.
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News  |  11/4/2003  | 
In this special report, "Channel Superstars", Bank Systems & Technology takes a look at some of the leaders and innovators in retail banking.
Fast-Track Citizens
News  |  11/4/2003  | 
Time at the branch shouldn't be wasted.
Online Banking Comes of Age
News  |  11/4/2003  | 
By keeping up to date with demands from online customers, banks finally are seeing increases in Internet traffic.
Channel Surfing
News  |  11/4/2003  | 
With an aim toward taking the pulse of the industry, BS&T spoke with innovators at all manner of financial institutions, from the corner credit union to the multi-state regional giant.
Banks Get the Message
News  |  11/4/2003  | 
Study shows U.S. financial services institutions are allocating more dollars to call center technology.
Channel Strategies On a Massive Scale
News  |  11/4/2003  | 
Scott Thompson's passion for his job is as pronounced as the Boston accent (and support of the Red Sox) he retains after a number of years in California in financial services technology.
Would You Like EBPP with That?
News  |  11/4/2003  | 
Banks are ready to cross the chasm with electronic bill payment.
Check 21 May Push EBPP over the Hump
News  |  11/4/2003  | 
Check imaging may be the service that pushes EBPP beyond the tipping point to mass adoption.
Huntington Bank Hunts for Electronic Payments
News  |  11/4/2003  | 
Consumer credit department looks for another way to get payments in on-time.
Greenspan Assesses Transitions in Payments System
News  |  11/4/2003  | 
The wave of innovations from the 1990s are taking root, and the design of the core payments systems in the U.S. will have to adapt as a result, according to Fed Chairman Alan Greenspan.
The Check’s in the Mail
News  |  11/4/2003  | 
Concerns over compliance with e-mail-retention rules dominated a recent discussion moderated by Wall Street & Technology at InformationWeek's annual technology conference.
Greenbacks For Black Belts
News  |  11/4/2003  | 
With companies such as Bank of America and FleetBoston as supporters of the Six Sigma concept, experts in the management philosophy have become a valued resource.
A Professional Confessional
Commentary  |  11/3/2003  | 
It's hard for me to write this, but yes, I belong to a credit union.
Executive News
News  |  11/3/2003  | 
CFB Uses Software To Identify Application Problems
News  |  11/3/2003  | 
Software engineers can automatically spot when action is required.
Fiserv Refocuses Outsouring Unit for Commercial Banking
News  |  11/3/2003  | 
Solutions provider re-launches with new goals, image and name.
Information Security: Room for Improvement
News  |  11/3/2003  | 
Financial institutions could do better, but the unique concerns of the industry will result in valuable lessons to share with other industries and government.
Illinois Banks Leverage Buying Power
News  |  11/3/2003  | 
CIMCO offers community banks telecom services.
World Briefs
News  |  11/3/2003  | 
Check 21 or Bust?
News  |  11/3/2003  | 
Capco Survey Sheds Light On Check Processing Trends
Bank Bytes
News  |  11/3/2003  | 
Exchanging Partners
News  |  11/3/2003  | 
Foreign exchange experts at Executive Technology Forum mull growth challenges.
Baseball Best Practices
Commentary  |  11/3/2003  | 
As a lifelong, diehard, long-suffering fan of the Chicago Cubs, I'm still trying to salvage something positive out of the disappointing recent playoff experience.


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